Salesforce Experience (Community) Cloud Consultant Training: Acquire skillsets to implement and manage Experience Cloud solutions using the Salesforce platform [Video]

Salesforce Experience Cloud, formerly known as Community Cloud, is a platform that enables organizations to create branded online communities for their customers, partners, and employees. It allows businesses to connect and collaborate with various stakeholders in a personalized and engaging digital environment. The course explores key elements in designing and managing online communities using Salesforce Experience Cloud. We will begin by covering diverse topics from fundamental site creation and navigation to advanced concepts such as Salesforce CMS, content moderation, and gamification. The course ensures a holistic understanding where we will understand partner portal configurations, role-based access, sharing rules, and visibility to craft dynamic and secure community environments. The curriculum extends to encompass dashboards, reports, and insights within Experience Cloud, providing valuable skills for effective data analysis. Furthermore, we will delve into Salesforce CMS intricacies, user management strategies, and implement social login features. The course culminates in Lightning Bolts exploration, preparing us for real-world scenarios and the Salesforce Experience Cloud Certification Exam. With a wealth of hands-on practice and quizzes, this course is an elaborate guide to Salesforce Experience Cloud intricacies.

Build and customize sites using Salesforce Experience Cloud Master Salesforce CMS for effective content creation and publication Implement techniques for content moderation/user engagement gamification Learn to set up partner portals, roles, and sharing rules Understand strategies for data sharing/visibility control in the community Create insightful dashboards and reports for data-driven decision-making