FAQs

What is the digital copy I get with my Print order?

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Netanel E Apr 18, 2023

Intelligent Document Processing with AWS AI/ML is an excellent guidebook for technical professionals and thought leaders who want to leverage insights from their documents to solve business problems. The book covers a wide range of topics, including ML and AI, document processing with technology, and real-world use cases.If you are an expert in cloud and ML you will find some insights into how to do things faster, if you are not an expert you will find a lot of ways to establish your first pipelines on AWS.The authors have done an excellent job of explaining the AWS AI/ML stack and how it can be used to solve challenges in document processing. The book is highly technical, and readers should have a basic knowledge of AI, ML, and Python programming concepts to make the most of it.The chapters are well-structured, and each chapter builds upon the knowledge gained in the previous one. The book covers everything from document capture and categorization to document enrichment, review, and verification. It also explores healthcare interoperability, prior authorization, claims adjudication, and mortgage processing as IDP solutions.One of the book's strengths is its focus on industry use cases. Readers will learn about specialized documents, such as invoices, receipts, driver's licenses, and passports, and how to leverage AWS AI services such as Amazon Textract and Amazon Comprehend for accurate extraction. The book also explores document enrichment and redaction of sensitive information with PII detection in Amazon Comprehend.Overall, the book is an informative and comprehensive guide to building IDP pipelines. It is highly recommended for technical professionals and thought leaders who want to solve business problems using insights from their documents.

Amazon Verified review

Tim Condello Nov 30, 2022

Intelligent Document Processing with AWS AI/ML by Sonali Sahu is a fantastic book for anyone looking to understand how to get started with document processing. Sonali structures the book to enable beginners to start with understanding the core concepts and how the different AI services work together, while also being an excellent reference for industry veterans looking for examples of best practices.What sets this book apart from any other is that Sonali includes three full chapters of industry examples and use cases. You can really see how her experience in supporting healthcare and insurance comes through in the strategies she outlines for addressing these industry needs.I look forward to seeing the updates to this book and others books Sonali will write in the future as AWS continues to provide more features to meet customer needs.

Yiqiao Yin Nov 01, 2022

I really enjoyed reading this title. With the exploding speed of data base size and database managmeent complexity at today's era, it is important to gain insights of the relationship of document especially in the field of document review and scan. This title provides the solid knowledge of effective approach to management document using Amazon Web Services which I am very happy to read about.✅Understanding the challenges faced in legacy document processing and discover how you can build end-to-end document processing pipelines with AWS AI services✅Gain hands-on experience with popular Python libraries to process and extract insights from documents✅Find out how to apply your skillset to solve practical problems

Om S Apr 18, 2023

The book "Intelligent Document Processing with AWS AI and ML" is a comprehensive guide that helps readers understand and solve business problems by leveraging insights from their documents. It provides an in-depth exploration of AI/ML fundamentals and their application in document processing use cases.The book covers various topics such as understanding the requirements and challenges in deriving insights from a document, exploring common stages in the intelligent document processing pipeline, discovering how AWS AI/ML can successfully automate IDP pipelines, writing clean and elegant Python code by leveraging AI, and getting to grips with the concepts and functionalities of AWS AI services.

Intelligent Document Processing with AWS AI/ML: A comprehensive guide to building IDP pipelines with applications across industries

What do you get with Print?