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IBM Lotus Quickr 8.5 for Domino Administration
IBM Lotus Quickr 8.5 for Domino Administration

IBM Lotus Quickr 8.5 for Domino Administration: Ensure effective and efficient team collaboration by building a solid social infrastructure with IBM Lotus Quickr 8.5

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IBM Lotus Quickr 8.5 for Domino Administration

Chapter 1. Introduction to Team Collaboration with IBM Lotus Quickr

IBM Lotus Quickr is a team collaboration software that enables business to expedite the flow and sharing of information within a team. Information sharing enables collaboration and fosters team effectiveness. IBM Lotus Quickr helps you remove the impediments to the development of high performance teams.

Bruce Wayne Tuckman is well known for his Group Development Model. Tuckman discusses the four stages a group of individuals go through to become a high performing team. These stages are forming, storming, norming, and the performing stage. IBM Lotus Quickr team collaboration software is the catalyst a business needs to ensure that teaming is effective and efficient.

This chapter will introduce the following foundational concepts around team collaboration in the enterprise:

  • The evolution of IBM Lotus Quickr

  • IBM Lotus Quickr delivers Enterprise 2.0

  • Collaboration beyond document management

  • Adopting social collaboration in the Enterprise

The evolution of IBM Lotus Quickr


IBM Lotus Quickr was first released in 2007 as services for both Lotus Domino and WebSphere Portal platforms. Lotus Quickr offered similar functionality for Domino-centric as well as enterprise Java users. This marked the evolution of Lotus QuickPlace and Lotus Workplace Collaboration services into Web 2.0 team collaboration software for the enterprise.

The Lotus Quickr software adds additional value by integrating team collaboration with the other aspects of a business' Social Software portfolio. This integrated value is achieved by surfacing the collaborative services in Lotus' Social Software suite of products. End users can experience and interact with Lotus Quickr from such offerings as IBM's Lotus Connections and Lotus Sametime, while using their favorite desktop applications. An alternative office productivity application which Lotus Quickr delivers this integration story in, is IBM Lotus Symphony.

IBM Lotus Quickr delivers Enterprise 2.0


In researching the term Enterprise 2.0, you find that the Association for Information and Image Management defines it as:

".. a system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence, and integration capabilities in the extended enterprise."

IBM Lotus' Social Software portfolio delivers this capability to the enterprise.

Its ability to seamlessly integrate social networking tools like blogs, wikis, social bookmarking, talent profiles, and so on, with team collaboration's staple functionality, document management, delivers social collaboration through Lotus Quickr.

Let's take a look at where Lotus Quickr fits in a high performance organization that has embraced the Enterprise 2.0 paradigm. First let's list the components:

  • Lotus Connections Profiles

  • Lotus Sametime people awareness

  • Lotus Quickr Team places

The Wikipedia article on Social Software refers to team collaboration software with a social integrant, as social collaboration software. Lotus Quickr advances the notion of a social element further by leveraging social networks within an organization. Lotus Quickr's integration with Lotus Connections delivers a strong value proposition by melding social networking tools such as Profiles with the Team Collaboration platform, Lotus Quickr Team places.

The flow of a project's execution now becomes one that starts with talent discovery, using the Connections Profiles. The Lotus Connections' Profiles component serves as the talent and skills discovery mechanism when building a team. It is possible to quickly check the individual with identified skills' availability by instantly conversing with them or their management team. This can be achieved using the Lotus Sametime people awareness capabilities from within the Connections Profile application. Once skilled resources are assembled, a place to congregate and share information is then needed. This is where seamless integration with Lotus Quickr delivers the promise of Enterprise 2.0 with Lotus Quickr Team places.

We will take a closer look at the components available to end users in a Lotus Quickr place in subsequent chapters.

Team collaboration beyond document management


Document management is a key component of team collaboration. However, for effective social collaboration, mere document sharing is not sufficient. Teaming in today's world requires more flexibility in communication and expression.

Lotus Quickr was designed with today's mobile and digitally interconnected world in mind. Understanding that team collaboration needs to occur at the speed of information, and that the ability for a platform to provide notification through multiple channels becomes key. An example of when notification is crucial, can be when a document has been approved by a key stakeholder. Other instances include, key date or milestone update notifications, a task completed or updated requesting clarification, or even as simple as a new member being added to the team while another member switches roles.

Lotus Quickr is designed to meet you where you want to collaborate from. Lotus Quickr delivers its functionality through a Web-based interface as well as through your favorite desktop applications. The use of desktop applications is enabled through the Lotus Quickr Connectors. The Lotus Quickr Connectors are designed to provide seamless user interaction from within applications such as: Lotus Sametime, enables collaboration on a document in real time with cohorts across the world, Lotus Symphony, enables real time editing and publishing of artifacts from within the document editors, Lotus Notes, enables storing of e-mails as documents into a team place as well as solving the multiple e-mail attachment problem, known to plague e-mail system administrators. Lotus Quickr also provides similar Connector support for the Microsoft Office suite of products.

For additional access points, Lotus Quickr provides REST and Web services APIs that enable an Integrated Systems Vendor to provide added value. These APIs are designed and implemented to ensure that an integrated systems vendor is able to leverage the Lotus Quickr REST and Web services, regardless of the back office platform the Quickr services are provided from Lotus Domino or WebSphere Portal.

Adopting social collaboration in the Enterprise


Now its time to get our executives who control the purse strings, to buy in to the need for Social Software in the context of team collaboration. An Information Week article from 2007, entitled Facebook Costs Employers More Than $5 Billion A Year, written by Sharon Gaudin, is enough to discourage IT strategists.

Dispelling some of these long held misunderstandings about Social Software in the enterprise is crucial to its adoption. Pragmatists must focus on the goal of maximizing the people and technology investments that a business has already made.

What about Business Conduct and Content Guidelines?

Ensuring that a business' social networking site is compliant can be daunting, however, social networks have also proven to be self policing due to self interest in ones reputation. It is crucial that leadership within a business participate, as this drives awareness and maintains a high level of professionalism by participants at all levels.

Lotus Connections social networking software makes your business world smaller by breaking down barriers imposed by geography, language, and demographics. The missing link in harnessing this new found advantage of a highly interconnected world is bridged by seamless team collaboration, through Lotus Quickr. Lotus Quickr team collaboration software delivers this capability by integrating with Lotus Connections to deliver a social collaboration platform that is ready for business.

Another concern raised by technology officers considering investing in Social Software is the "Good Enough" phenomenon. An officer could simply look at features and functions with social networking tools and surmise that a tool like Lotus Connections and Quickr are interchangeable. First, lets look at what part of a business' value chain each of these products is designed to address. Lotus Connections is designed to encourage intimacy and build high efficiency cultures within an organization. This brings value to the forming stages discussed before. Team collaboration with Lotus Quickr is designed to promote collaboration to solve very specific problems. The distinction becomes apparent as you consider the value the two tools bring to a business. When the IT strategy calls for maximizing the value of Social Software for building effective teams, neither social networking nor team collaboration is sufficient on their own. We find that social collaboration delivers the promise of Social Software.

Summary


Lotus Quickr team collaboration software leverages Social Software principles; integration with a rich set of out of the box capabilities, and the Web 2.0 paradigm in enabling diverse teams in an interconnected world. Lotus Quickr should not be viewed by IT managers as just another entrant to the document management space, but as a well executed social collaboration platform, that delivers the productivity edge needed to succeed in the digitally interconnected business world of today. Lotus Quickr enables IT managers seeking to break the virtual boundaries of geography and demographics, to connect the new college graduate on one side of the world with the 30 year business veteran on the other. Lotus Quickr unleashes a business' global investment.

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Key benefits

  • Gain a thorough understanding of IBM Lotus Quickr 8.5 Team Collaboration, Repository, and Connectors
  • Recommended best practices to upgrade to the latest version of IBM Lotus Quickr 8.5
  • Customize logos, colors, templates, and more to your designs without much effort
  • A combination of technical insights, step-by-step instructions, and guidelines to successfully enable team collaboration within your enterprise

Description

When the IT strategy calls for maximizing the value of social software for building effective teams, neither social networking nor team collaboration is sufficient on its own. Lotus Quickr Team Collaboration software delivers the promise of social software; but ensuring that a business's social networking site is compliant can be daunting. This book will help you ensure effective and efficient team collaboration by building a solid social infrastructure with IBM Lotus Quickr 8.5. The book will familiarize system administrators with all the information they need to install, upgrade, and manage IBM Lotus Quickr 8.5. You will also learn to leverage social software principles to foster diverse teams in an interconnected world. This book will help you break virtual boundaries and remove the impediments to the development of high-performance teams through the use of IBM Lotus Quickr 8.5. This practical book starts off by providing you with a clear, detailed walkthrough of key concepts including collaboration beyond document management, and adopting social collaboration in an enterprise. We then examine the product architecture of Lotus Quickr services and provide a walkthrough of deployment aspects of Lotus Quickr to provide a scalable environment through clustering. We cover some of the basic tools used to set up and manage the IBM Lotus Quickr server along with unique methods for upgrading to the latest 8.5 version. We provide you with an in-depth look at the concepts of Lotus Quickr Connectors deployment, management, and a new capability around Windows-based single sign-on to solve a variety of problems. By the end of this book, you will be able to build a well-executed social collaboration platform that delivers the productivity edge needed to succeed in the digitally interconnected business world of today.

Who is this book for?

This is a step-by-step manual for System Administrators and Business Analysts who need to facilitate the effective and efficient performance of diverse teams in an interconnected world. It can also be read by Management to gain a high-level understanding of the new features and capabilities offered by the product. You don't require any knowledge of IBM Lotus Quickr 8.5. This book will teach you everything you need to know.

What you will learn

  • Integrate social networking tools such as blogs, wikis, social bookmarking, and talent profiles seamlessly through Lotus Quickr
  • Discover the foundational concepts around Team Collaboration in an enterprise
  • Explore the product architecture of Lotus Quickr Services for Lotus Domino and some potential deployment topologies that can be leveraged
  • Install, configure, maintain, and troubleshoot a clustered environment with Lotus Quickr
  • Understand some of the most used administrative functions of Lotus Quickr for Domino
  • Upgrade your IBM Lotus Quickplace and Quickr services to the new version 8.5
  • Manage Quickr place and placetypes in a Lotus Quickr Domino environment
  • Provide your organization with themes for its projects and clients through customizations
  • Manage collaborative content directly from inside your traditional desktop products with Lotus Quickr Connectors
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Publication date, Length, Edition, Language, ISBN-13
Publication date : Feb 21, 2011
Length: 252 pages
Edition : 1st
Language : English
ISBN-13 : 9781849680523
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Length: 252 pages
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ISBN-13 : 9781849680523
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Table of Contents

12 Chapters
Introduction to Team Collaboration with IBM Lotus Quickr Chevron down icon Chevron up icon
IBM Lotus Quickr Services Overview Chevron down icon Chevron up icon
IBM Lotus Quickr Domino Architecture Chevron down icon Chevron up icon
Installation of IBM Lotus Quickr Chevron down icon Chevron up icon
Clustering IBM Lotus Quickr Chevron down icon Chevron up icon
Managing IBM Lotus Quickr Servers Chevron down icon Chevron up icon
Upgrading and Migrating to IBM Lotus Quickr 8.5 Chevron down icon Chevron up icon
Managing Places in IBM Lotus Quickr Chevron down icon Chevron up icon
Customizing IBM Lotus Quickr Chevron down icon Chevron up icon
IBM Lotus Quickr Connectors Chevron down icon Chevron up icon
Leveraging IBM Lotus Quickr APIs Chevron down icon Chevron up icon
Integrating IBM Lotus Quickr with Other IBM Products Chevron down icon Chevron up icon

Customer reviews

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Full star icon Full star icon Full star icon Full star icon Full star icon 5
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1 star 0%
Ulrich Krause Mar 13, 2011
Full star icon Full star icon Full star icon Full star icon Full star icon 5
A couple of days ago, a new book arrived on my desk. "IBM Lotus Quickr 8.5 for Domino Administration" was published by Packt Publishing in January 2011."IBM Lotus Quickr 8.5 for Domino Administration" is a step-by-step manual, with explanation from installation and upgrading, to the development and management of Quickr, to what-to-do-next when you finally have everything set up.The book has been written by Lotus Community members Keith Brooks, Mark Harper, David Byrd and Olusola Omosaiye and also the reviewers are well known members of the Yellowverse ( Alex Kabasov, Dennis van Remortel ). All authors have a deep insight knowledge of IBM Lotus Quickr.I was a bit surprised when reading thru the "Who is this book written for". Business Analysts, Managers ... Yes, it CAN be read by this group of non technical people, but I doubt that this is the audience the book is really targeting. I have never heard of any Business Analyst or a Manager installing fixpacks and modifying the notes.ini of a Domino server. And, putting my administrator's hat on, I would never allow them to do this tasks.The target audience for this book is clearly a Domino Administrator who wants to install IBM Lotus Quickr. If you as an administrator have never setup an IBM Lotus Qickr server, then this book is for you.All steps from installing the Domino server to applying fixpacks and installing the IBM Quickr server are explained on the first 58 pages of the book. Many screenshots help also those administrators that are not native english speakers. After doing some post installation configuration you will have a running IBM Lotus Quickr installation.Chapter 6 (Managing IBM Lotus Quickr Servers) helps you with the daily administration of your Quickr server.If you already have a runing IBM Lotus Quickr installation and you want to upgrade to release 8.5, you could start reading Chapter 7 first. Chapter 7 discusses the process required to upgrade Lotus QuickPlace and Quickr services to the new release 8.5.Be aware that you need to have at least more than only some vague administration skills to get the most out of "IBM Lotus Quickr 8.5 for Domino Administration".I can recommend this book to all Domino Administrators who want to successfully install, run and mantain IBM Lotus Quickr 8.5.
Amazon Verified review Amazon
C. Davis Apr 25, 2011
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"IBM Lotus Quickr 8.5 for Domino Administration" is the latest Domino related title adding to Packt Publishing's growing library of amazing Domino related titles. Though the book is a great resource for any Quickr admin, admins running Quickr on WebSphere should be aware that this book is solely centered on running Quickr on IBM's Lotus Domino platform.The book begins with a very brief introduction on collaboration using Quickr. It then moves into a discussion on the different deployment architectures -- Domino and WebSpehere -- and helps the reader narrow down for which architecture their environment would be best suited.Chapter Three is where the book splits off and begins to focus on Quickr for Domino leaving WebSphere as a potential topic for another book. The author's begin to dive into the underlying architecture providing the reader with a good understanding of how Quickr is situated atop Domino. Different deployment methods -- single server vs. clustered servers vs. expanded deployment -- are covered.Chapter Four, available as a free download from the publisher, is a walkthrough of the installation and configuration process. For readers new to Domino they will be thankful that the first half of the chapter covers installing a Domino server, leaving the last half to installing and configuring Quickr.Chapter Five is a wonderful deep dive into clustering, while Chapter Six provides a wealth of information on general administration. I believe that once you have Quickr up and running, you will want to keep this book handy just for Chapter Six, if for no other reason.Chapter Seven discusses upgrade and migrations, as well as other features of running Quickr on Domino such as integration with the Domino Attachment and Object Services (DAOS) and offline services.Chapter Eight is all about the management of places. From creating, renaming, and archiving, to using PlaceTypes. This is a perfect segue into Chapter Nine which discusses customization from colors, to themes, to PlaceBots.Chapter Ten outlines the different connectors available (Microsoft Windows Explorer, Microsoft Word, Excel, and PowerPoint, Microsoft Outlook, Lotus Symphony, Lotus Notes and Lotus Sametime) as well as an outline on implementing desktop single-sign on.Chapter Eleven is all about the devs. It discusses the Quickr APIs and provides some code listing for basic tasks. Then the book wraps up in Chapter Twelve outlining integration of other IBM products such as Sametime and Enterprise Content Management (FileNet P8).As someone an experience Domino administrator and developer with almost zero knowledge of Quickr, I found the book to be exceptionally approachable. The text is written in a clear and concise manner, which is something we don't always get from books written for admins. I believe an admin of any level, even those new to Domino, who find themselves with the task of deploying and/or administrating a Quickr environment would be well served by this book.Disclaimer: Packt Publishing provided a free review copy of the book for the purpose of this review.
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