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Hands-On High Performance with Go
Hands-On High Performance with Go

Hands-On High Performance with Go: Boost and optimize the performance of your Golang applications at scale with resilience

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Hands-On High Performance with Go

Introduction to Performance in Go

This book is written with intermediate to advanced Go developers in mind. These developers will be looking to squeeze more performance out of their Go application. To do this, this book will help to drive the four golden signals as defined in the Site Reliability Engineering Workbook (https://landing.google.com/sre/sre-book/chapters/monitoring-distributed-systems/). If we can reduce latency and errors, as well as increase traffic whilst reducing saturation, our programs will continue to be more performant. Following the ideology of the four golden signals is beneficial for anyone developing a Go application with performance in mind.

In this chapter, you'll be introduced to some of the core concepts of performance in computer science. You'll learn some of the history of the Go computer programming language, how its creators decided that it was important to put performance at the forefront of the language, and why writing performant Go is important. Go is a programming language designed with performance in mind, and this book will take you through some of the highlights on how to use some of Go's design and tooling to your advantage. This will help you to write more efficient code.

In this chapter, we will cover the following topics:

  • Understanding performance in computer science
  • A brief history of Go
  • The ideology behind Go performance

These topics are provided to guide you in beginning to understand the direction you need to take to write highly performant code in the Go language.

Technical requirements

For this book, you should have a moderate understanding of the Go language. Some key concepts to understand before exploring these topics include the following:

Throughout this book, there will be many code samples and benchmark results. These are all accessible via the GitHub repository at https://github.com/bobstrecansky/HighPerformanceWithGo/.

If you have a question or would like to request a change to the repository, feel free to create an issue within the repository at https://github.com/bobstrecansky/HighPerformanceWithGo/issues/new.

Understanding performance in computer science

Performance in computer science is a measure of work that can be accomplished by a computer system. Performant code is vital to many different groups of developers. Whether you're part of a large-scale software company that needs to quickly deliver masses of data to customers, an embedded computing device programmer who has limited computing resources available, or a hobbyist looking to squeeze more requests out of the Raspberry Pi that you are using for your pet project, performance should be at the forefront of your development mindset. Performance matters, especially when your scale continues to grow.

It is important to remember that we are sometimes limited by physical bounds. CPU, memory, disk I/O, and network connectivity all have performance ceilings based on the hardware that you either purchase or rent from a cloud provider. There are other systems that may run concurrently alongside our Go programs that can also consume resources, such as OS packages, logging utilities, monitoring tools, and other binaries—it is prudent to remember that our programs are very frequently not the only tenants on the physical machines they run on.

Optimized code generally helps in many ways, including the following:

  • Decreased response time: The total amount of time it takes to respond to a request.
  • Decreased latency: The time delay between a cause and effect within a system.
  • Increased throughput: The rate at which data can be processed.
  • Higher scalability: More work can be processed within a contained system.

There are many ways to service more requests within a computer system. Adding more individual computers (often referred to as horizontal scaling) or upgrading to more powerful computers (often referred to as vertical scaling) are common practices used to handle demand within a computer system. One of the fastest ways to service more requests without needing additional hardware is to increase code performance. Performance engineering acts as a way to help with both horizontal and vertical scaling. The more performant your code is, the more requests you can handle on a single machine. This pattern can potentially result in fewer or less expensive physical hosts to run your workload. This is a large value proposition for many businesses and hobbyists alike, as it helps to drive down the cost of operation and improves the end user experience.

A brief note on Big O notation

Big O notation (https://en.wikipedia.org/wiki/Big_O_notation) is commonly used to describe the limiting behavior of a function based on the size of the inputs. In computer science, Big O notation is used to explain how efficient algorithms are in comparison to one another—we'll discuss this more in detail in Chapter 2, Data Structures and Algorithms. Big O notation is important in optimizing performance because it is used as a comparison operator in explaining how well algorithms will scale. Understanding Big O notation will help you to write more performant code, as it will help to drive performance decisions in your code as the code is being composed. Knowing at what point different algorithms have relative strengths and weaknesses helps you to determine the correct choice for the implementation at hand. We can't improve what we can't measure—Big O notation helps us to give a concrete measurement to the problem statement at hand.

Methods to gauge long term performance

As we make our performance improvements, we will need to continually monitor our changes to view impact. Many methods can be used to monitor the long-term performance of computer systems. A couple of examples of these methods would be the following:

We will discuss these concepts further in Chapter 15, Comparing Code Quality Across Versions. These paradigms help us to make smart decisions about the performance optimizations in our code as well as avoid premature optimization. Premature optimization plays as a very crucial aspect for many a computer programmers. Very frequently, we have to determine what fast enough is. We can waste our time trying to optimize a small segment of code when many other code paths have an opportunity to improve from a performance perspective. Go's simplicity allows for additional optimization without cognitive load overhead or an increase in code complexity. The algorithms that we will discuss in Chapter 2, Data Structures and Algorithms, will help us to avoid premature optimization.

Optimization strategies overview

In this book, we will also attempt to understand what exactly we are optimizing for. The techniques for optimizing for CPU or memory utilization may look very different than optimizing for I/O or network latency. Being cognizant of your problem space as well as your limitations within your hardware and upstream APIs will help you to determine how to optimize for the problem statement at hand. Optimization also often shows diminishing returns. Frequently the return on development investment for a particular code hotspot isn't worthwhile based on extraneous factors, or adding optimizations will decrease readability and increase risk for the whole system. If you can determine whether an optimization is worth doing early on, you'll be able to have a more narrowly scoped focus and will likely continue to develop a more performant system.

It can be helpful to understand baseline operations within a computer system. Peter Norvig, the Director of Research at Google, designed a table (the image that follows) to help developers understand the various common timing operations on a typical computer (https://norvig.com/21-days.html#answers):

Having a clear understanding of how different parts of a computer can interoperate with one another helps us to deduce where our performance optimizations should lie. As derived from the table, it takes quite a bit longer to read 1 MB of data sequentially from disk versus sending 2 KBs over a 1 Gbps network link. Being able to have back-of-the-napkin math comparison operators for common computer interactions can very much help to deduce which piece of your code you should optimize next. Determining bottlenecks within your program becomes easier when you take a step back and look at a snapshot of the system as a whole.

Breaking down performance problems into small, manageable sub problems that can be improved upon concurrently is a helpful shift into optimization. Trying to tackle all performance problems at once can often leave the developer stymied and frustrated, and often lead to many performance efforts failing. Focusing on bottlenecks in the current system can often yield results. Fixing one bottleneck will often quickly identify another. For example, after you fix a CPU utilization problem, you may find that your system's disk can't write the values that are computed fast enough. Working through bottlenecks in a structured fashion is one of the best ways to create a piece of performant and reliable software.

Optimization levels

Starting at the bottom of the pyramid in the following image, we can work our way up to the top. This diagram shows a suggested priority for making performance optimizations. The first two levels of this pyramidthe design level and algorithm and data structures levelwill often provide more than ample real-world performance optimization targets. The following diagram shows an optimization strategy that is often efficient. Changing the design of a program alongside the algorithms and data structures are often the most efficient places to improve the speed and quality of code bases:

Design-level decisions often have the most measurable impact on performance. Determining goals during the design level can help to determine the best methodology for optimization. For example, if we are optimizing for a system that has slow disk I/O, we should prioritize lowering the number of calls to our disk. Inversely, if we are optimizing for a system that has limited compute resources, we need to calculate only the most essential values needed for our program's response. Creating a detailed design document at the inception of a new project will help with understanding where performance gains are important and how to prioritize time within the project. Thinking from a perspective of transferring payloads within a compute system can often lead to noticing places where optimization can occur. We will talk more about design patterns in Chapter 3, Understanding Concurrency.

Algorithm and data structure decisions often have a measurable performance impact on a computer program. We should focus on trying to utilize constant O(1), logarithmic O(log n), linear O(n), and log-linear O(n log n) functions while writing performant code. Avoiding quadratic complexity O(n2) at scale is also important for writing scalable programs. We will talk more about O notation and its relation to Go in Chapter 2, Data Structures and Algorithms.

A brief history of Go

Robert Griesemer, Rob Pike, and Ken Thompson created the Go programming language in 2007. It was originally designed as a general-purpose language with a keen focus on systems programming. The creators designed the Go language with a couple of core tenets in mind:

  • Static typing
  • Runtime efficiency
  • Readable
  • Usable
  • Easy to learn
  • High-performance networking and multiprocessing

Go was publicly announced in 2009 and v1.0.3 was released on March 3, 2012. At the time of the writing of this book, Go version 1.14 has been released, and Go version 2 is on the horizon. As mentioned, one of Go's initial core architecture considerations was to have high-performance networking and multiprocessing. This book will cover a lot of the design considerations that Griesemer, Pike, and Thompson have implemented and evangelized on behalf of their language. The designers created Go because they were unhappy with some of the choices and directions that were made in the C++ language. Long-running complications on large distributed compile clusters were a main source of pain for the creators. During this time, the authors started learning about the next C++ programming language release, dubbed C++x11. This C++ release had very many new features being planned, and the Go team decided they wanted to adopt an idiom of less is more in the computing language that they were using to do their work.

The authors of the language had their first meeting where they discussed starting with the C programming language, building features and removing extraneous functionality they didn't feel was important to the language. The team ended up starting from scratch, only borrowing some of the most atomic pieces of C and other languages they were comfortable with writing. After their work started to take form, they realized that they were taking away some of the core traits of other languages, notably the absence of headers, circular dependencies, and classes. The authors believe that even with the removal of many of these fragments, Go still can be more expressive than its predecessors.

The Go standard library

The standard library in Go follows this same pattern. It has been designed with both simplicity and functionality in mind. Adding slices, maps, and composite literals to the standard library helped the language to become opinionated early. Go's standard library lives within $GOROOT and is directly importable. Having these default data structures built into the language enables developers to use these data structures effectively. The standard library packages are bundled in with the language distribution and are available immediately after you install Go. It is often mentioned that the standard library is a solid reference on how to write idiomatic Go. The reasoning on standard library idiomatic Go is these core library pieces are written clearly, concisely, and with quite a bit of context. They also add small but important implementation details well, such as being able to set timeouts for connections and being explicitly able to gather data from underlying functions. These language details have helped the language to flourish.

Some of the notable Go runtime features include the following:

  • Garbage collection for safe memory management (a concurrent, tri-color, mark-sweep collector)
  • Concurrency to support more than one task simultaneously (more about this in Chapter 3, Understanding Concurrency)
  • Stack management for memory optimization (segmented stacks were used in the original implementation; stack copying is the current incantation of Go stack management)

Go toolset

Go's binary release also includes a vast toolset for creating optimized code. Within the Go binary, the go command has a lot of functions that help to build, deploy, and validate code. Let's discuss a couple of the core pieces of functionality as they relate to performance.

Godoc is Go's documentation tool that keeps the cruxes of documentation at the forefront of program development. A clean implementation, in-depth documentation, and modularity are all core pieces of building a scalable, performant system. Godoc helps with accomplishing these goals by auto-generating documentation. Godoc extracts and generates documentation from packages it finds within $GOROOT and $GOPATH. After generating this documentation, Godoc runs a web server and displays the generated documentation as a web page. Documentation for the standard library can be seen on the Go website. As an example, the documentation for the standard library pprof package can be found at https://golang.org/pkg/net/http/pprof/.

The addition of gofmt (Go's code formatting tool) to the language brought a different kind of performance to Go. The inception of gofmt allowed Go to be very opinionated when it comes to code formatting. Having precise enforced formatting rules makes it possible to write Go in a way that is sensible for the developer whilst letting the tool format the code to follow a consistent pattern across Go projects. Many developers have their IDE or text editor perform a gofmt command when they save the file that they are composing. Consistent code formatting reduces the cognitive load and allows the developer to focus on other aspects of their code, rather than determining whether to use tabs or spaces to indent their code. Reducing the cognitive load helps with developer momentum and project velocity.

Go's build system also helps with performance. The go build command is a powerful tool that compiles packages and their dependencies. Go's build system is also helpful in dependency management. The resulting output from the build system is a compiled, statically linked binary that contains all of the necessary elements to run on the platform that you've compiled for. go module (a new feature with preliminary support introduced in Go 1.11 and finalized in Go 1.13) is a dependency management system for Go. Having explicit dependency management for a language helps to deliver a consistent experience with groupings of versioned packages as a cohesive unit, allowing for more reproducible builds. Having reproducible builds helps developers to create binaries via a verifiable path from the source code. The optional step to create a vendored directory within your project also helps with locally storing and satisfying dependencies for your project.

Compiled binaries are also an important piece of the Go ecosystem. Go also lets you build your binaries for other target environments, which can be useful if you need to cross-compile a binary for another computer architecture. Having the ability to build a binary that can run on any platform helps you to rapidly iterate and test your code to find bottlenecks on alternate architectures before they become more difficult to fix. Another key feature of the language is that you can compile a binary on one machine with the OS and architecture flags, and that binary is executable on another system. This is crucial when the build system has high amounts of system resources and the build target has limited computing resources. Building a binary for two architectures is as simple as setting build flags:

To build a binary for macOS X on an x86_64 architecture, the following execution pattern is used:

GOOS=darwin GOARCH=amd64 go build -o myapp.osx

To build a binary for Linux on an ARM architecture, the following execution pattern is used:

GOOS=linux GOARCH=arm go build -o myapp.linuxarm

You can find a list of all the valid combinations of GOOS and GOARCH using the following command:

go tool dist list -json

This can be helpful in allowing you to see all of the CPU architectures and OSes that the Go language can compile binaries for.

Benchmarking overview

The concept of benchmarking will also be a core tenant in this book. Go's testing functionality has performance built in as a first-class citizen. Being able to trigger a test benchmark during your development and release processes makes it possible to continue to deliver performant code. As new side effects are introduced, features are added, and code complexity increases, it's important to have a method for validating performance regression across a code base. Many developers add benchmarking results to their continuous integration practices to ensure that their code continues to be performant with all of the new pull requests added to a repository. You can also use the benchstat utility provided in the golang.org/x/perf/cmd/benchstat package to compare statistics about benchmarks. The following sample repository has an example of benchmarking the standard library's sort functions, at https://github.com/bobstrecansky/HighPerformanceWithGo/tree/master/1-introduction.

Having testing and benchmarking married closely in the standard library encourages performance testing as part of your code release process. It's always important to remember that benchmarks are not always indicative of real-world performance scenarios, so take the results you receive from them with a grain of salt. Logging, monitoring, profiling, and tracing a running system (as will be discussed in Chapter 12, Profiling Go Code; Chapter 13, Tracing Go Code; and Chapter 15, Comparing Code Quality Across Versions) can help to validate the assumptions that you have made with your benchmarking after you've committed the code you are working on.

The ideology behind Go performance

Much of Go's performance stance is gained from concurrency and parallelism. Goroutines and channels are often used to perform many requests in parallel. The tools available for Go help to achieve near C-like performance, with very readable semantics. This is one of the many reasons that Go is commonly used by developers in large-scale solutions.

Goroutines – performance from the start

When Go was conceived, multi-core processors were beginning to become more and more commonplace in commercially available commodity hardware. The authors of the Go language recognized a need for concurrency within their new language. Go makes concurrent programming easy with goroutines and channels (which we will discuss in Chapter 3, Understanding Concurrency). Goroutines, lightweight computation threads that are distinct from OS threads, are often described as one of the best features of the language. Goroutines execute their code in parallel and complete when their work is done. The startup time for a goroutine is faster than the startup time for a thread, which allows a lot more concurrent work to occur within your program. Compared to a language such as Java that relies on OS threads, Go can be much more efficient with its multiprocessing model. Go is also intelligent about blocking operations with respect to goroutines. This helps Go to be more performant in memory utilization, garbage collection, and latency. Go's runtime uses the GOMAXPROCS variable to multiplex goroutines onto real OS threads. We will learn more about goroutines in Chapter 2, Data Structures and Algorithms.

Channels – a typed conduit

Channels provide a model to send and receive data between goroutines, whilst skipping past synchronization primitives provided by the underlying platform. With properly thought-out goroutines and channels, we can achieve high performance. Channels can be both buffered and unbuffered, so the developer can pass a dynamic amount of data through an open channel until the value has been received by the receiver, at which time the channel is unblocked by the sender. If the channel is buffered, the sender blocks for the given size of the buffer. Once the buffer has been filled, the sender will unblock the channel. Lastly, the close() function can be invoked to indicate that the channel will not receive any more values. We will learn more about channels in Chapter 3, Understanding Concurrency.

C-comparable performance

Another initial goal was to approach the performance of C for comparable programs. Go also has extensive profiling and tracing tools baked into the language that we'll learn about in Chapter 12, Profiling Go Code, and Chapter 13, Tracing Go Code. Go gives developers the ability to see a breakdown of goroutine usage, channels, memory and CPU utilization, and function calls as they pertain to individual calls. This is valuable because Go makes it easy to troubleshoot performance problems with data and visualizations.

Large-scale distributed systems

Go is often used in large-scale distributed systems due to its operational simplicity and its built-in network primitives in the standard library. Being able to rapidly iterate whilst developing is an essential part of building a robust, scalable system. High network latency is often an issue in distributed systems, and the Go team has worked to try and alleviate this concern on their platform. From standard library network implementations to making gRPC a first-class citizen for passing buffered messaging between clients and servers on a distributed platform, the Go language developers have put distributed systems problems at the forefront of the problem space for their language and have come up with some elegant solutions for these complex problems.

Summary

In this chapter, we learned the core concepts of performance in computer science. We also learned some of the history of the Go computer programming language and how its inception ties in directly with performance work. Lastly, we learned that Go is used in a myriad of different cases because of the utility, flexibility, and extensibility of the language. This chapter has introduced concepts that will continually be built upon in this book, allowing you to rethink the way you are writing your Go code.

In Chapter 2, Data Structures and Algorithms, we'll dive into data structures and algorithms. We'll learn about different algorithms, their Big O notation, and how these algorithms are constructed in Go. We'll also learn about how these theoretical algorithms relate to real-world problems and write performant Go to serve large amounts of requests quickly and efficiently. Learning more about these algorithms will help you to become more efficient in the second layer of the optimizations triangle that was laid out earlier in this chapter.

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Key benefits

  • Explore Go’s profiling tools to write faster programs by identifying and fixing bottlenecks
  • Address Go-specific performance issues such as memory allocation and garbage collection
  • Delve into the subtleties of concurrency and discover how to successfully implement it in everyday applications

Description

Go is an easy-to-write language that is popular among developers thanks to its features such as concurrency, portability, and ability to reduce complexity. This Golang book will teach you how to construct idiomatic Go code that is reusable and highly performant. Starting with an introduction to performance concepts, you’ll understand the ideology behind Go’s performance. You’ll then learn how to effectively implement Go data structures and algorithms along with exploring data manipulation and organization to write programs for scalable software. This book covers channels and goroutines for parallelism and concurrency to write high-performance code for distributed systems. As you advance, you’ll learn how to manage memory effectively. You’ll explore the compute unified device architecture (CUDA) application programming interface (API), use containers to build Go code, and work with the Go build cache for quicker compilation. You’ll also get to grips with profiling and tracing Go code for detecting bottlenecks in your system. Finally, you’ll evaluate clusters and job queues for performance optimization and monitor the application for performance regression. By the end of this Go programming book, you’ll be able to improve existing code and fulfill customer requirements by writing efficient programs.

Who is this book for?

This Golang book is a must for developers and professionals who have an intermediate-to-advanced understanding of Go programming, and are interested in improving their speed of code execution.

What you will learn

  • Organize and manipulate data effectively with clusters and job queues
  • Explore commonly applied Go data structures and algorithms
  • Write anonymous functions in Go to build reusable apps
  • Profile and trace Go apps to reduce bottlenecks and improve efficiency
  • Deploy, monitor, and iterate Go programs with a focus on performance
  • Dive into memory management and CPU and GPU parallelism in Go
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Table of Contents

19 Chapters
Section 1: Learning about Performance in Go Chevron down icon Chevron up icon
Introduction to Performance in Go Chevron down icon Chevron up icon
Data Structures and Algorithms Chevron down icon Chevron up icon
Understanding Concurrency Chevron down icon Chevron up icon
STL Algorithm Equivalents in Go Chevron down icon Chevron up icon
Matrix and Vector Computation in Go Chevron down icon Chevron up icon
Section 2: Applying Performance Concepts in Go Chevron down icon Chevron up icon
Composing Readable Go Code Chevron down icon Chevron up icon
Template Programming in Go Chevron down icon Chevron up icon
Memory Management in Go Chevron down icon Chevron up icon
GPU Parallelization in Go Chevron down icon Chevron up icon
Compile Time Evaluations in Go Chevron down icon Chevron up icon
Section 3: Deploying, Monitoring, and Iterating on Go Programs with Performance in Mind Chevron down icon Chevron up icon
Building and Deploying Go Code Chevron down icon Chevron up icon
Profiling Go Code Chevron down icon Chevron up icon
Tracing Go Code Chevron down icon Chevron up icon
Clusters and Job Queues Chevron down icon Chevron up icon
Comparing Code Quality Across Versions Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Half star icon Empty star icon 3.6
(5 Ratings)
5 star 40%
4 star 20%
3 star 20%
2 star 0%
1 star 20%
Will Jul 24, 2020
Full star icon Full star icon Full star icon Full star icon Full star icon 5
The book moves quickly but does offer supporting background technical tidbits about the language as well as the algorithms discussed and has plenty of examples, which is good if you are like me and haven't touched this stuff in a while.
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Navindra Jul 24, 2020
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I recently been a long time JAVA developer and started to write items in Go e.g Kubernetes Controllers/Operators. Has been a while since I learned a new language for work and if starting out new, learning performance-related items will set you on the right path. This book has been incredibly helpful on my Go journey.
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Stephan Miller Aug 02, 2020
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
I wouldn't recommend this book to someone just starting out in Go, but it is good for someone who has written Go code before and wants to learn how to write more efficient code or just wants a refresher on the basics of Go. It is a shorter book and covers the basics of Go very quickly. It does go into depth when it comes parallelization, memory management, algorithms and other performance base topics. So if you ever wanted to know more about how the internals of Golang works and which algorithm to use for performance, this is a book for you.
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Mikhail Aksenov Dec 09, 2023
Full star icon Full star icon Full star icon Empty star icon Empty star icon 3
I do love performance, but this book is not about it per se, it scratches a bit of everything and that’s not very pleasant read — I did expect more deep dives and details about designing performant software rather than introduction to different topicc here and there.Is this book useless then? Nope, it does have some information if you’re not experienced golang developer, so give it a try if you didn’t know about pprof and golang tracing. Just do not set expectations too high.
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Troy Dai Aug 21, 2021
Full star icon Empty star icon Empty star icon Empty star icon Empty star icon 1
The first 55% of the book shallowly touches just different aspects of the Golang with very little correlation to the performance. These chapters are very shallow. For those content, you should read other Golang books that go deeper into the language itself. A large portion of it is about Big-O notation and different data structure's performance. It doesn't belong to a language-specific book. You'd better read any generic data structure textbook.Then it goes into memory management and suddenly goes so deep into the system memory allocation. If the readers need help with big O notation (in the first few chapters), I don't know the logic behind this, and I don't think it serves the reader well.The later part of the book has some helpful content, such as tracing and profiling your program. These are useful tools, but the book serves more like a manual rather than a more profound discussion around how to build your application to be scalable and performant.Overall, I don't recommend this book.
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Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela