Certified Six Sigma Yellow Belt Training: Master Six Sigma Yellow Belt, 40+ Six Sigma Tools, Minitab Exercises, Execute Six Sigma Yellow Belt Project in 30 Days

This course begins with an ice-breaker story. First, you’ll look at differences between Kaizen, Lean, and Six Sigma, and understand the DMAIC Roadmap. Post that, you’ll see different Six Sigma methodologies, followed by identifying the role of a Six Sigma Yellow Belt individual. You’ll then explore the Define phase and illustrate the process to capture the voice of the customer. You will learn the difference between the needs and wants of the customer and translate voices to requirements. You then enter the Measure phase. Here, you’ll see 8 types of wastes and learn to identify these wastes in a business process. Learn how to employ a data collection plan and practice sampling and sampling techniques and get introduced to Minitab. You then move to the Analyze Phase. Here, you’ll look at how to brainstorm the root causes using tools, prioritize the root causes, make use of graphical tools to analyze the data, and explore Pareto chart and histogram. In the Improve Phase, you’ll learn to use solution generation techniques such as brainstorming, brainwriting 6-3-5, and assumption busting. Finally, in the Control Phase, you’ll look at control charts and differentiate between common and special causes. By the end of this course, you will become a complete, all-rounded, and thorough Six Sigma Yellow Belt professional. The resource files are uploaded on the GitHub repository at https://github.com/PacktPublishing/Certified-Six-Sigma-Yellow-Belt-Training

This course is suitable for individuals/employees from transaction processing, back office, business process outsourcing, knowledge process outsourcing, call center operations, voice operations, medical transcription operations, or any other repeatable nature of businesses in the service industry. It will also benefit those who wish to learn how to improve business processes in a systematic, step-by-step manner leading to reduced defects, improved cycle times, and reduced costs; it will also benefit individuals in the field of quality. This course assumes that you have no prior process improvement background.