The Manager's Guide to Employee Feedback: Master this essential skill for new managers and successfully deliver feedback to raise your team's performance with this practical guide book and ebook.

Glenn Robert Devey

$21.99

5 (3 Ratings)

Paperback Jan 2014 70 pages Edition

Glenn Robert Devey

$21.99

5 (3 Ratings)

Paperback Jan 2014 70 pages Edition

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What you will learn

Deliver professional and effective reprimands with minimal stress and anxiety Utilize feedback as a method of developing your own skills as a first time manager Learn to use an evidence based approach in your performance discussions Sharpen your language skills to ensure a common understanding of expectations Have the confidence to say what you feel without judging or demotivating your employee Apply subtle psychological tactics that steer your team towards success Create rapid feedback loops that engage the brain quickly while feedback is at its most effective Diplomatically deliver feedback to senior leaders when the stakes are high and tension is present Articulate positive and negative points without triggering a “here it comes” response Balance the use of instructions and questions to engage staff in their own development journey

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What do you get with Print?

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Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Fabio Radin Jun 15, 2014

Taken from the book, feedback is "Taking a portion of the output and comparing it with the input to decide whether you are getting what you want out of a system". This book would help you in understanding how important is the feedback your employees could give you, how to ask for it in the best way and how to use it to develop better strategies for raising working performance of a team.The book starts with the description of the seven keys that a manager should always remember when he needs to deliver a feedback (with some examples, important in my opinion!). The next two chapters introduce a management calendar and a couple of frameworks that could be taken as an example when using regularly a feedback model with the team: the WIN model (What went well, Interesting aspects of performance, Next time) and the BAR model (Background, Activity Results). Every model could be use in a different situation where different situations should be managed.Chapter 4 is one of the most important, in my opinion, because it talks about the reprimand feedback. Describing the DESC model (Describe the situation, Express the impact, State what you want to change, Communicate the consequences), is explain how to manage with an employee not reaching a goal or having wrong behaviors. Keep it in mind next time!In the end, last two chapters point your attention on the other side, i.e. giving feedbacks to your manager and how to finalize them in the best way, how to improving the delivery and how to balance feedbacks with encouragements.This book is really light and easy to read. Glenn talks about difficulties that every manager could encounter during a project or inside a team, but with few changes in the approach of giving and getting feedbacks, Glenn suggested a way to get the best performances from the team.

Amazon Verified review

B&B Jun 04, 2014

Although short, this book shows different styles and techiniques for giving feedback.With a nice and clear language, the author first explains the techinique and then he tells histories about his own experiences to ilustrate how and where it should be used.From positive to negative feedbacks the book is a great start point for new managers learn how to proper give feedbacks.Experienced managers can also have in the book a source to remember and improve the skills for feedback giving.

Troy M. Waters Jun 03, 2014

This book was a quick and easy read with very practical information. Although it teaches you how to give feedback in a timely manner, it is structured in a way it could easily be referred to when preparing for a scheduled employee feedback meeting. The author's use of examples from his own work experience, including past mistakes, increased the effectiveness of the learning.I recommend this book to new and experienced supervisors/managers who would like to improve their feedback skills for different situations. The information should be helpful for personal relationships, too.

The Manager's Guide to Employee Feedback: Master this essential skill for new managers and successfully deliver feedback to raise your team's performance with this practical guide book and ebook.

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