Summary

Operational excellence can be achieved by continuously improving according to operational needs and lessons learned from past events. You can achieve business success by increasing the excellence of your operations. Focus on developing and managing applications in a way that boosts efficiency and ensures highly responsive deployments. Implementing best practices in your workloads is key to achieving operational excellence.

In this chapter, you learned about the design principles to achieve operational excellence. These principles advocate operation automation, continuous improvement, incremental approaches, predicting failure, and being ready to respond.

You learned about various phases of operational excellence and corresponding technology choices. In the planning phase, you learned about ITAM to track the inventory of IT resources and identify dependencies between them using configuration management.

You learned about alerts and monitoring in the functioning...