The Packt Gear approach

To recap our solution so far for Packt Gear, we've decided they need Service Cloud, Order Management, B2C Commerce, and Marketing Cloud to form their basic B2C solution architecture.

Based on the information learned in this chapter, we'll need to decide whether they should be leveraging the point-to-point integration approach, integration middleware, or a single source of truth architecture.

Let's start by reviewing the key reasons why adding an integration middleware solution such as MuleSoft would be the right choice for a solution:

• MuleSoft is already being used in the client ecosystem.
• There are plans for multiple integration points beyond the core three Salesforce platforms.
• Point-to-point connector integration patterns are not appropriate for the specific customer scenario and a more complex integration is required.
• There's a strong preference for minimizing product customization and keeping integration in...