Summary

To summarize, this chapter focuses on providing a case study for future chapters so that we can build a complete picture of scenarios and correlate them. It also helps in understanding the concepts and the flow of an RPA project. We also saw the engagement details that act as building blocks of our thought process while designing and developing the process. This helps in understanding the objective and the goals from the client’s perspective. Engagement details help us to visualize the team structure that we can expect from the client, as well as our internal team. It helps in building a holistic view of the types of resources and what kind of help we can expect from them.

Next, we observed how opportunities are identified and the key areas that can be considered when identifying opportunities. We also looked at the different kinds of team structures and formalized a team based on the requirements given by the client for this case study.

Finally, we saw how a...