Hyperautomation: The Future of RPA
In the previous chapter, we talked about intelligent automation (IA) and how it is revolutionizing industries. But that is not all when it comes to automation and its benefits; there is more to it, and that is what we are going to cover in this chapter. When the industry was taking advantage of IA, or intelligent process automation (IPA), some people were working on the next phase and trying to figure out what else can be added to the automation ecosystem so it can add more value. We already talked about machine learning and artificial intelligence and adding them to RPA to achieve next-gen automation capabilities. Now, we will see what hyperautomation is – another concept that talks about adding more capabilities to the existing IA and is capable of automating everything automatable in an organization. What does that mean? It means scaling automation to the level where everything can be automated, including the discovery and identification...