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Remote Usability Testing

You're reading from   Remote Usability Testing Actionable insights in user behavior across geographies and time zones

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Product type Paperback
Published in Aug 2018
Publisher
ISBN-13 9781788999045
Length 202 pages
Edition 1st Edition
Concepts
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Authors (2):
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Rebecca Okoroji Rebecca Okoroji
Author Profile Icon Rebecca Okoroji
Rebecca Okoroji
Inge De Bleecker Inge De Bleecker
Author Profile Icon Inge De Bleecker
Inge De Bleecker
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Table of Contents (12) Chapters Close

Preface 1. Why Everyone Should Run Remote Usability Studies FREE CHAPTER 2. What Not to Forget When Planning Your Study 3. How to Effectively Recruit Participants 4. Running a Remote Moderated Study 5. Running a Remote Unmoderated Study with User Videos 6. Running a Remote Unmoderated Study with a Survey 7. Running a Remote Unmoderated Study with a Hybrid Approach 8. What to Consider When Analyzing and Presenting the Study Results 9. Thanks! And What Now? 10. Sample Material and Further Reading 11. Other Books You May Enjoy

The goal of the study

At the start of a study, its goals must be clear. The goals drive most of the other elements of the framework.

Goals can be anything from all-encompassing (wanting a general feel of how usable a website is) to very specific (wanting to evaluate a new feature and how the users like it, or why the conversion rate went down after a website redesign). At this point in the study, it is more important to ensure that the goals are realistic (that is, that they can actually be achieved with a usability study) than very detailed.

For example, if the goal is to evaluate whether a new marketplace website can go live in its current state, then the goal is not feasible for a usability study: the study can only provide results about the usability of the website, and while we absolutely agree that usability should be a strong deciding factor, a go-live decision for a marketplace...

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