Time for action - how to restore your files
1. Open an FTP connection to your web server.
2. Delete all the PrestaShop files on your web server.
3. Upload all the backup files. Be sure to upload in the exact same structure as they existed previously. For example, if you stored the backup files in a folder, don't upload the folder they were stored in as well.
4. As with backing up your files, if you get errors when dragging all the files and folders at once, retry doing the process a folder or two at a time. Don't forget the "loose" files that reside in the main directory and not in any of the PrestaShop folders.
5. Visit your shop front and the PrestaShop control panel to see if they are working.
6. Breathe a sigh of relief.
What just happened?
You have just deployed a backup of your store.
Assessing what went wrong
The first thing to do is check if you have the latest version of PrestaShop. Upgrading is covered in a minute. Other than that, the causes of a hack attack can be difficult to assess...
