Exploring the possible Oracle CX deployments

Every solution before it is used needs to be deployed in the best manner to support the business and workloads. Oracle CX can be deployed in the following two deployment types:

• Cloud deployment
• Hybrid deployment

Cloud deployment is an easier case, since Oracle CX is cloud-based offering. Hybrid deployment, even though it is more complicated, is more prevalent in corporate environments.

Prerequisite knowledge of deployment

For us to be able to consider different deployment types, first, we need to discuss and explain subjects and underlying technologies.

Demilitarized zone

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