Chapter 2

1. Answer: False. You can only reset a sandbox environment. To reset a production environment, you must first change it to a production environment.
2. Answer: False. After the environment has been copied, it is placed in Administration mode and only the system administrator users can access the environment.
3. Answer: True. AI Builder requires a Common Data Service database.
4. Answer: C. Dynamics 365 Field Service is the application used to manage, schedule, and deliver work on customer sites. 
5. Answer: C, D, and F. You can only create production, sandbox, and trial environments.