Command of the business
For new SE Managers, this is typically a more easily handled area because they are taking their existing project management skills as an individual contributor and now elevating and applying them to a team effort. However, there are still aspects that will be new and yet extremely important to master quickly as they step into their newly promoted management role.
Whether you are managing a team in a small regional area or a worldwide team of specialist SEs, you are charged with supporting a specific part of the business, and your ability to not just focus on the success of this but ensuring each one of your SEs is aligned properly to those business objectives is key to your success. We will explore some of the most important aspects in this section.
Aligning the coverage model
One of the first things you will need to review when you step into the SE Manager role is the current coverage model supporting the region or business operation you are assigned...