Chapter 2: Working with Project Templates

Over my years of working as a Jira administrator and Atlassian community leader, I have seen countless requests for and questions about creating projects based on templates. As you can imagine, there are many different mindsets as to what a template looks like for a project. Some want to create a custom template that satisfies the particular need they have, while others just want something quick and easy they can click on that will build the basic project objects needed.

Regardless of the motivation or exact need, the general concept that the user is looking for is a fast way to create a project that already has built-in schemes and objects—such as a board or list/queue—that mostly aligns with their basic requirement.

Historically, all of the Jira family of products—Jira Core (now Jira Work Management, or JWM), Jira Software (JSW), and Jira Service Desk (now Jira Service Management, or JSM)—have provided a...