Introduction

In the previous chapters, we looked at the different customization aspects of JIRA. As we have seen, JIRA can be a complex system, especially as the number of customizations increases. This can be a headache for administrators when users run into problems and require support.

In this chapter, we will learn to use tools in order to troubleshoot JIRA configuration issues that easily pinpoint the cause of the problem. We will also look at other tools that can help you as an administrator to be more efficient at diagnosing, fixing, and supporting your users.