Developing a strategy

The objective of an observability tool is to analyze the data generated by applications and provide meaningful insights that can either improve the performance of the services or prevent outages and service disruptions. A carefully drafted tools strategy will provide an organization with a centralized platform or a set of compatible tools that can work with all the technology stacks used by the organization, as well as its operational framework. The tool strategy also needs to identify the functions and features that are required by the organization.

As part of creating the tool strategy, the first question that needs to be answered will be what kind of tool sets are required to achieve the objectives. This is primarily driven by the size, scale, and diversity of technologies used by the organization. An organization that is using more diverse technologies may require more than one tool or analytic solution compared to a monolithic organization that concentrates...