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Hands-On Chatbot Development with Alexa Skills and Amazon Lex

You're reading from   Hands-On Chatbot Development with Alexa Skills and Amazon Lex Create custom conversational and voice interfaces for your Amazon Echo devices and web platforms

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Product type Paperback
Published in Sep 2018
Publisher Packt
ISBN-13 9781788993487
Length 266 pages
Edition 1st Edition
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Concepts
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Author (1):
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Sam Williams Sam Williams
Author Profile Icon Sam Williams
Sam Williams
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Table of Contents (13) Chapters Close

Preface 1. Understanding Chatbots FREE CHAPTER 2. Getting Started with AWS and Amazon CLI 3. Creating Your First Alexa Skill 4. Connecting Your Alexa Skills to External APIs 5. Building Your First Amazon Lex Chatbot 6. Connecting a Lex Bot to DynamoDB 7. Publishing Your Chatbot to Facebook, Slack, Twilio, and HTTP 8. Improving the User Experience for Your Bots 9. Review and Continued Development 10. Other Books You May Enjoy Appendix A 1. Appendix B

Conversational flow diagram

To make sure that we make an effective chatbot, we need to create our conversational flow diagram. This starts with our perfect conversation:

Car conversation

The user chose a large car, therefore, we had to ask them the price group as well as what type of transmission they want. This logic is going to become apparent in the conversation flow diagram. We can create similar conversations for users who choose medium or small cars, where all of the conversations would be slightly different. When there are different questions based on what the user has previously said, you can end up with hundreds of different conversations. This is where conversation flow diagrams really become useful.

In this conversation flow diagram, we have a very important logic component. It sees whether the user has chosen a small, medium, or large car, and directs the conversation...

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