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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Does an organization have emotional intelligence?

I know this sounds like a tricky question as an organization is not a sentient being, so how can it have emotions or the need to manage them? Your organization, small or worldwide, is built by human beings:founders, investors, employees, partners, customers, clients, and competitors. Thus, whether you are aware of it or not, their emotions are running your business. Hence, your organization also has emotional intelligence. An emotionally intelligent organization is one that cares and nurtures for its people and for humankind at large, not only for its profits.

Feeling engaged, feeling excited, feeling motivated, feeling cared for, feeling stressed, feeling overwhelmed, feeling burned out, feeling unappreciated, are all emotions running your organization, from top to bottom. And all these feelings need to be addressed.

Emotional...

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