Handling an incident in the context of the IR life cycle includes the detection and containment phases. In order to detect a threat, your detection system must be aware of the attack vectors, and since the threat landscape changes so rapidly, the detection system must be able to dynamically learn more about new threats and new behaviors, and trigger an alert if a suspicious activity is encountered.
While many attacks will be automatically detected by the detection system, the end user has an important role in identifying and reporting the issue in case they find a suspicious activity.
For this reason, the end user should also be aware of the different types of attack and learn how to manually create an incident ticket to address such behavior. This is something that should be part of the security awareness training.
Even with users being diligent by closely...