Analyzing with Non-profit Cloud Einstein
Salesforce provides strong cloud offerings for both non-profit and education organizations. However, from an Einstein Platform perspective, there is currently not much to dig into. For the Education cloud, no unique features are provided at all, whereas the Non-profit Cloud includes two analytical templates both focused on fundraising, but with little to no AI or machine learning capabilities included. We will consider these next.
Fundraising Analytics and Performance Analytics
Fundraising is one of the central activities of non-profit organizations. Most non-profits that adopt Salesforce do so at least partially to better manage the fundraising process. Therefore, it is not surprising that an analytics offering in this space would make a good complement to the offerings in the industry cloud. It is somewhat more surprising to find that there are two such templates.
The reason for this is similar to what we saw for several offerings...