Testing the solution

To test the solution, we aren't going to interface it with any other contact flows. Instead, we will keep it isolated and use the test number we had created to test the flow directly. Before we can try this, we need to tie this phone number to the flow.

Access the Phone numbers configuration page through the USB menu on the left, noted in Figure 8.36:

Figure 8.36 – Phone numbers menu

The Connect administration site will present you with a list of phone numbers. Select the test phone number, or claim a new number. If you select an existing one, click the number in the leftmost column (Figure 8.37) to edit it:

Figure 8.37 – Phone number list

When the Edit Phone number screen appears, select the Contact flow / IVR dropdown (Figure 8.38) and find the Mega Mercy – Lab Results contact flow. When you have selected the flow, click the Save button:

Figure 8.38 – Edit...