Chapter 8. Deliver the Course

Throughout this book, we looked at the essential qualities of successful training courses. We looked at a systematic process for creating successful training courses and covered the first six of the seven steps from setup to delivery. We now reach the last stage of the process namely, delivering the course.

Presenting your Course

A complete course in public speaking is beyond the scope of this document. However, there are a few important points to remember when presenting a software class.

Note

There are many excellent web articles that deal with general presentation skills. For some clear, punchy articles on the subject try the Marketing Professionals web site (www.marketingprofs.com).

First, keep the tone of the class consultative. Instead of assuming the attitude of "I am the instructor and I am teaching these students this material", assume the attitude of "I am a consultant who is teaching my clients to solve this business problem". You’re not teaching a class...