Industries CPQ's UI
In Salesforce CPQ, we saw that the Quote Line Editor (QLE) is the UI that reps use. In Industries CPQ, we have a few UIs that enhance customer experience and also aid in self-service that can be leveraged based on the kind of business and the sales process.
We have a few UI options for Industries CPQ:
- CPQ cart: An out-of-the-box shopping cart UI where agents can add, configure, and remove products. The cart can be configured as per the specific business needs. Currently, this is Angular-based on Vlocity Cards, which may be converted to Lightning Web Components (LWCs). Vlocity Cards provide configurable cards, layouts, and templates, which can be customized as required.
- Omni scripts for guided selling: Build your own guided flow using OmniScripts. Using APIs, you can build additional functionality.
- Digital commerce LWCs: Prebuilt out-of-the-box LWCs are available that provide additional functionality on top of the UI, which can help agents...