You're reading from The Lean-Agile Way Unleash business results in the digital era with value stream management

Product type Paperback

Published in Aug 2024

Publisher Packt

ISBN-13 9781835461877

Length 386 pages

Edition 1st Edition

Concepts

Agile

Authors (3):

Al Shalloway

Cecil 'Gary' Rupp

Richard Knaster

Preface

1. Part 1:Building on Lean-Agile Foundations: Mastering the Basics

2. Chapter 1: Navigating Lean-Agile Transformations FREE CHAPTER

3. Chapter 2: Solving Complex Business Problems with Agility

4. Chapter 3: Establishing Lean Flows to Improve Productivity

5. Part 2: Attending to our Value Streams: Prioritize Improvements by their Value-Added Impact

6. Chapter 4: Driving Improvements with Value Stream Management

7. Chapter 5: Introducing the VSM Implementation Roadmap

8. Chapter 6: Navigating Value Stream Optimization

9. Chapter 7: Connecting the Value Stream Network

10. Part 3: Achieving Lean-Agile and VSM Mastery: For Product-Oriented Business Transformations

11. Chapter 8: Implementing the Basic Lean-Agile Solution Team (BLAST)

12. Chapter 9: Defining a Business Agility System for the Enterprise (BASE)

13. Part 4: Driving Sustainable Transformation: Strategies to Achieve Lean-Agile Mastery

14. Chapter 10: Enhancing Decision-Making in the Lean-Agile Organization

15. Chapter 11: Implementing Strategies for Organizational Transformation

16. Chapter 12: Building Lean-Agile and VSM Mastery

17. Index

18. Other Books You May Enjoy

Answers

In the context of value stream mapping and analysis, aligning internal processes with the customer journey is crucial for effective customer engagement and product development. This alignment ensures that each step of the customer experience, from initial curiosity to post-purchase review, is supported by corresponding internal value streams like marketing campaigns and product development. By mapping these value streams to the customer journey, organizations can effectively guide customers through each step, ensuring a seamless and engaging lifecycle.
In Value Stream Mapping for a mobile app project, key roles include the Facilitator, Executive Sponsor, Design, Development, Quality Assurance, and Product teams. The Facilitator guides the mapping process, ensuring participation. The Executive Sponsor provides resources and support. The Design team ensures user-focus and customer alignment, while the Development team builds the product. The QA team assesses quality...