QA and testing transformation focus

The focus of the QA transformation agenda has undergone a shift over the last few years from focus on centralizing QA to addressing vulnerabilities in digital business, to increased QA spends, to increased customer, and user experience combined with security and a renewed focus on efficiency. Refer to the following table:

2013	2014	2015	2016
Centralizing and streamlining testing functions indicating continuing maturing of the QA function.	Digital business transformation programs using SMAC technologies and Internet of Things (IoT) changed the focus and importance of QA and testing. Focus on addressing vulnerabilities—network performance, security, and cloud service availability.	Organizations that are more mature and advanced in digital transformation spend the most in QA and testing and have established a direct connection between quality and achieving business outcomes. Focus of testing on usability, customer experience, and performance.	The strategic IT drivers include security, customer experience, and corporate image. In addition, there is a renewed focus on efficiency and effectiveness.