Introduction
Reports are an essential part of any enterprise application. On many occasions, managers and business executives request reports. From the previous chapters, you understood that Service-Now provides small applications for dedicated process, and for the purpose of reporting, Service-Now provides a dedicated reporting application, which can be accessible by admins, ITIL, the report administrator, the global report user, the group report user, or the report publisher. In this chapter, you will see how you can view the report, schedule the report, report templates, and so on.
