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Salesforce Sales Cloud – An Implementation Handbook

You're reading from   Salesforce Sales Cloud – An Implementation Handbook A practical guide from design to deployment for driving success in sales

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781804619643
Length 368 pages
Edition 1st Edition
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Author (1):
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Kerry Townsend Kerry Townsend
Author Profile Icon Kerry Townsend
Kerry Townsend
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Table of Contents (20) Chapters Close

Preface 1. Part 1:Building the Fundamentals
2. Chapter 1: Preparing for Success FREE CHAPTER 3. Chapter 2: Defining the Approach 4. Chapter 3: Design and Build: The Core Sales Process 5. Chapter 4: Design and Build: The Lead Generation Process 6. Chapter 5: Design and Build: Sales User Productivity 7. Part 2: Preparing to Release
8. Chapter 6: Bringing Data into Sales Cloud 9. Chapter 7: Getting Sign-Off 10. Chapter 8: Executing Testing 11. Chapter 9: Executing Training 12. Chapter 10: Deployment Planning 13. Part 3: Beyond the Fundamentals
14. Chapter 11: Territory Management 15. Chapter 12: Modeling Additional Processes with Sales Cloud 16. Chapter 13: Common System Integrations 17. Chapter 14: Extending with the AppExchange 18. Index 19. Other Books You May Enjoy

Executing Testing

Ensuring quality in your Sales Cloud solution is an essential component for success. Users must trust that the system will consistently deliver what they need so that they adopt it. In Chapter 2, Defining the Approach, we considered why testing is an essential part of the Application Lifecycle, and we learned how the Development Methodology, Environment Strategy, and DevOps methodology influence and constrain the options and flexibility you have when structuring testing. We also learned about the types of testing that are commonly used in Salesforce projects and the role that the Testing Strategy, Test Plans, and Test Cases have in enabling you to deliver effective testing for your Sales Cloud implementation.

This chapter gives you the information you need to put your test approach into action. We will learn about the considerations and what is included in a Test Plan for the most common test phases included in Sales Cloud implementations. We will also learn how...

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