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Practical Change Management for IT Projects

You're reading from   Practical Change Management for IT Projects Transform your IT project and make change stick with this step-by-step guide with this book and ebook

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Product type Paperback
Published in Mar 2014
Publisher
ISBN-13 9781783000302
Length 170 pages
Edition Edition
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Author (1):
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Emily Carr Emily Carr
Author Profile Icon Emily Carr
Emily Carr
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Table of Contents (12) Chapters Close

Practical Change Management for IT Projects
Credits
About the Author
About the Reviewers
Preface
1. What is Change Management? 2. Establishing the Framework for Change FREE CHAPTER 3. Building Sponsorship for the Change 4. Managing Your Stakeholders 5. Communicating the Change 6. Using Training to Prepare Your Stakeholders 7. Ready, Set, Change

Writing good communication


Writing good communication is a skill that requires a lot of practice. As you write about the change, think about who your audience is, what they want to know, and what you need them to do.

Note

Tip

I also strongly recommend that you always have someone else review your communication before you send anything out. No matter how long you've been writing professional communication, it is always a good idea to have another person read your work before you hit "send."

The following are ten tips and tricks to help you write strong communication:

  • Don't assume. I'm starting with one of my favorite pieces of advice. You can never assume that your audience knows what you know. Be clear, explain all key concepts, and include all relevant details.

  • Keep it simple. Some people think that the more complex a communication is, the more impressive it seems. All a complex message will do is confuse your audience. Keep the message simple and concise.

  • Don't use jargon. Avoid jargon,...

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