In this course, you will explore a variety of performance management techniques designed to elevate your team’s productivity and morale. Each session focuses on a specific aspect of performance management, providing actionable insights and practical methods to implement in your daily managerial tasks. From conducting effective one-to-one meetings to handling consistent lateness, you will gain the tools needed to address common workplace challenges. Understanding how to motivate team members and gain their commitment is crucial for any manager. This course offers models and techniques to inspire your team, ensuring they are driven to achieve their goals. You will also learn how to manage employees who are older or more experienced than yourself, navigating potential challenges with confidence and respect. Handling poor performance can be daunting, but this course breaks down the process into manageable steps. You will learn to analyze performance issues, hold constructive performance management chats, and use models like AUCCC and SCOPE to guide these conversations. By the end of the course, you will be equipped with the knowledge and skills to foster a high-performance team environment.

Who is this book for?

This course is designed for managers, team leaders, and supervisors who seek to improve their performance management skills. No prior management experience is required, but a basic understanding of team dynamics will be beneficial.