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Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform

You're reading from   Optimizing Salesforce Industries Solutions on the Vlocity OmniStudio Platform Implementing OmniStudio best practices for achieving maximum performance

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835468470
Length 278 pages
Edition 1st Edition
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Author (1):
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Dmitri Khanine Dmitri Khanine
Author Profile Icon Dmitri Khanine
Dmitri Khanine
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Table of Contents (18) Chapters Close

Preface 1. Part 1:The Platform Overview
2. Chapter 1: Understanding the Vlocity OmniStudio Platform FREE CHAPTER 3. Chapter 2: A Sample Application 4. Part 2: Getting to Know the Tools
5. Chapter 3: Evaluating the Performance of an OmniStudio Implementation 6. Chapter 4: An Introduction to Load Testing 7. Chapter 5: Tracking Code Changes and Deployment 8. Part 3: Best Practices for Improving Performance
9. Chapter 6: Options for Async Execution 10. Chapter 7: Understanding Caching 11. Chapter 8: Non-Selective Queries and Data Skew 12. Chapter 9: Improving the Performance of the Service Layer 13. Chapter 10: Improving the Performance of the Presentation Layer 14. Chapter 11: DataRaptor Formula Performance Considerations 15. Chapter 12: OmniStudio Performance Anti-Patterns 16. Index 17. Other Books You May Enjoy

Exploring the OmniStudio Tracking Service

The OmniStudio Tracking Service saves details of user actions across various components of the OmniStudio platform: OmniScripts, FlexCards, Integration Procedures, and more. The data includes the time taken by actions as well as the data outcomes. This allows you to monitor application performance, data integrity, and other important statistics.

I like the OmniStudio Tracking Service because it writes data to the Vlocity Tracking Entry object so that we can then analyze it and take action when errors are logged. Let’s see how to enable and configure the Tracking Service.

Enabling tracking for OmniStudio

To enable the OmniStudio Tracking Service to begin tracking, go to Setup> Omni Interaction Configuration, and then click on New Omni Interaction Configuration.

Enter one of the following event triggers in the Name field depending on what you would like to track:

  • OmniScripts: Track_OmniScript
  • Integration Procedures...
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