Products managed by Enterprise Manager

Enterprise manager is a system management product from the Oracle Corporation that provides a set of features for the comprehensive management of Oracle products like Oracle Database, Oracle WebLogic Server, Oracle SOA suite, Oracle Applications, and so on. Enterprise Manager also provides management support for non-Oracle products including databases like SQL Server, middleware platforms such as JBoss Application Server, IBM WebSphere MQ, and storage management system such as NetApp.

As mentioned in the initial introduction, data centers contain many types of IT resources from different vendors, and different technology platforms. There may also be homegrown products or applications in data centers. Enterprise Manager provides management support for most of the common resources, but there could be some resources for which there is no support out-of-box. Enterprise Manager provides a framework to extend management support for such resources. Using this, users and third party vendors can build custom management support. In Chapter 12, we'll cover this extensibility in more detail. Functionality for such support is packaged as plug-ins that can be deployed on top of Enterprise Manager. For example, there are some plug-ins available for .NET and BizTalk server. For a complete list of available plug-ins, please refer to the Oracle web site.

Enterprise Manager also provides connectors to integrate with help desk products like BMC Remedy or HP Service Center. By integrating EM with these products, alerts on the EM side can be converted to tickets on the help desk side and resolution of those tickets can clear alerts generated on the EM side.

The following illustration shows the range of products supported by Enterprise Manager Grid Control: