Global workflows

Global workflows are processes that are executed when a business process flow starts or ends.

There are four different triggers:

• Process applied: When a process business flow is started, which can be either when the record is created or when a user starts a new business process flow manually. 
• Process abandoned: When the user abandons the business process flow. The business process flow will be shown under archived processes.
• Process reactivated: When a user restarts a previously abandoned business process flow.
• Process completed: When the user clicks on finished on the final stage of the business process flow to end the business process flow.

You must use process applied to execute a workflow in place of a workflow triggered on stage entry of the first stage in the business process flow.

You must use process completed to execute a workflow in place of a workflow triggered on stage exit of the final stage in the business process flow.

When a user switches...