Search icon CANCEL
Subscription
0
Cart icon
Cart
Close icon
You have no products in your basket yet
Save more on your purchases!
Savings automatically calculated. No voucher code required
Arrow left icon
All Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Newsletters
Free Learning
Arrow right icon
$9.99 | ALL EBOOKS & VIDEOS
Save more on purchases! Buy 2 and save 10%, Buy 3 and save 15%, Buy 5 and save 20%
Microsoft Information Protection Administrator SC-400 Certification Guide
Microsoft Information Protection Administrator SC-400 Certification Guide

Microsoft Information Protection Administrator SC-400 Certification Guide: Advance your Microsoft Security & Compliance services knowledge and pass the SC-400 exam with confidence

eBook
$39.99 $9.99
Print
$48.99
Subscription
$15.99 Monthly

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Black & white paperback book shipped to your address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Buy Now
Table of content icon View table of contents Preview book icon Preview Book

Microsoft Information Protection Administrator SC-400 Certification Guide

Chapter 1: Preparing for Your Microsoft Exam and SC-400 Exam Objectives

You are starting your journey with Microsoft role-based certifications. The SC-400 exam is based on Information protection administration. Within this chapter, we will provide direction on getting equipped for the Microsoft exam, as well as outlining resources that can aid you in your learning strategy. We will provide useful links and explain how you can obtain access to Microsoft 365 subscriptions on a trial basis, which will allow you to gain hands-on experience. This chapter will give you the understanding and knowledge you need to prepare for the exam and become an information protection administrator.

In this chapter, we're going to cover the following main topics:

  • Preparing for a Microsoft exam
  • Accessing resources and Microsoft Learn
  • Creating a Microsoft 365 trial account
  • Introducing the SC-400 exam objectives
  • Why should I take this exam?

Technical requirements

To allow you to follow and complete the exercises within the book, you will need to have access to a Microsoft 365 tenant. This can be attained by signing up for a trial subscription. Additionally, Microsoft Purview Information Protection services will require one of the following licenses:

  • Enterprise Mobility + Security E5/A5
  • Microsoft 365 E5/A5

Preparing for a Microsoft exam

There are several parts of the process to prepare for a Microsoft exam, including the resources you use to prepare for the exam, being able to access a subscription for hands-on labs, and the method by which you are going to physically take the exam. Understanding the format of Microsoft exams is vitally important, especially if this is your first exam.

Accessing resources to prepare for the exam

You can find multiple resources to help you prepare for Microsoft exams. These include online video content from learning companies, live tutorials from Microsoft Learning Partners, content from members of the wider community, and Microsoft blog articles. All the resources mentioned are helpful. However, the video content from learning companies and live courses are not free and this may not be within your learning budget. Microsoft blog articles and community-based content can provide you with a route you can follow for each topic, but do not go into enough detail to fully cover the scope of the certification.

Microsoft provides one of the best resources that are available. You can find documentation on all services within Microsoft Docs, which will enable you to search for and find the information you need to help you better prepare. The information is all public and free, with Microsoft Docs being very closely knit to the Microsoft Learn content.

You can access and search Microsoft Docs by going to the following link in an internet browser: https://docs.microsoft.com.

How to access a Microsoft 365 subscription

Having hands-on experience with the services within the objectives as part of your preparation for a Microsoft certification is highly recommended. Microsoft courses have GitHub repositories for labs that are publicly available and free.

Guides for the labs can be found at the following link: https://www.microsoft.com/learning.

You can take advantage of Microsoft trial subscriptions for both Azure and Microsoft 365. We will provide further information on setting up a trial subscription later in this chapter.

Exam locations

One of the key elements of the exam preparation process is physically going to take your exam. Traditionally, there has only ever been the option to take the exams at a proctored exam site, which some people may still prefer as it is a controlled environment. Ensuring you understand the setup of the location where you are taking the exam can be helpful, minimizing the level of stress and allowing you to focus on the actual exam.

In more recent times, roughly when role-based exams were made available, Microsoft provided the option of taking online proctored exams. These allow the individual to take the exam from home or a work office location, rather than going to an already authorized exam site. Some people may prefer this option as it allows you to utilize your own equipment and environment. Please note that the online-proctored option is not available in all regions; however, if it is available in your region, you will see something similar to the following:

Figure 1.1 – Location selection when scheduling an exam

Figure 1.1 – Location selection when scheduling an exam

Preparing for the online-proctored exam is very different from preparing for a local test center exam. In relation to physical equipment, you must have a device with speakers, a microphone, and a webcam. You are only permitted to use a single monitor, so be sure to have a high resolution to avoid any issues with visibility in the exam. Testing the equipment in advance of taking the exam is highly recommended as this will allow you to avoid any delays on exam day. You must ensure the environment in which you are taking the exam is clear of any papers, books, pens, and pencils. It must also be an area that is quiet and isolated so no one can enter while you are taking the exam. Before starting the exam, you will be asked to provide photos of the surrounding area to both the left and right side, as well as the front and back of where you are sat. Valid photo identification (such as a passport or driving license) is required as well. You must remain within the view of the camera for the duration of the exam.

Microsoft exam format

All Microsoft exams are usually made up of four to six question types. There are multiple-choice questions, drag and drop, true/false, dropdowns, best answer scenarios, and case studies. The following is additional detail on question types:

  1. Multiple-Choice questions are simple. A question may have more than one answer. The exam questions are transparent about how many correct answers you need to choose for each question, and you will be alerted if you choose the incorrect number of choices.
  2. Drag-and-Drop questions are typically based on actions of a process to test your understanding of the order of operations to configure a service. There are more potential answers given than you need, and you are required to move the steps that are appropriate to the question over to the right-hand side in the correct sequence.
  3. True/False questions are slightly different than traditional questions. You are usually provided with some screenshots are an exhibit from within the relevant Microsoft portals that show you what has been configured. You will then find three to four statements based on whether the statements are correct based on the information provided.
  4. Drop-down questions are typically the ones with PowerShell or Azure CLI code in them. You are asked to achieve certain steps within a string of code where the blank sections provide the drop-down selections to choose from.
  5. Best-answer scenario questions are used to test for a genuine understanding of a subject area. You will receive a warning when you get to this section that you will be unable to navigate back on these questions. The question will provide a specific scenario that needs to be solved, along with a potential solution. You will be required to establish whether the solution is the best one to solve the scenario. You can select yes or no, after which you will get the same scenario but with a different possible solution, to which you must again select yes or no.
  6. Case study questions give a pretend company setting with an existing environment, future environment, and business and technical requirements. You will then be asked multiple (five to seven) questions that cover multiple objective areas of the exam you are sitting. You will find one to three of the case study questions on the associate level exam.

The various question types test your level of understanding in different ways, and all go into the weighted exam goals that will be discussed later in this chapter.

So far, we have covered the exam question types as well as the different locations where you can sit the exam. In the following sections, we will cover the various resources that will aid you in the process of learning the exam topics covered within the SC-400 exam and how you can gain access to the solutions, which will enable you to follow along with the exercises in this specific guide.

Accessing resources and Microsoft Learn

We referred to some of the resources available to you when preparing for the exam earlier in this chapter. Microsoft Learn was one of those, along with Microsoft Docs, but due to the amount of information, we have dedicated a whole section to this due to the amount of free content that it provides to aid you in preparing for the exam.

Accessing Microsoft Learn

Microsoft Learn is a good resource to get your learning path started. One of the major benefits of this content is the fact that it is free. When you create a Microsoft account, you are able to track your progress and you can acquire badges along your journey. Microsoft also creates learning challenges intermittently, with prizes such as free exam vouchers. You can create a free account by selecting the button at the top right of the page and then selecting Sign in, as shown in the following screenshot:

Figure 1.2 – Microsoft Learn Sign in

Figure 1.2 – Microsoft Learn Sign in

You have the option of signing in with an existing Microsoft account or creating one to get access to the content, as shown here:

Figure 1.3 – Sign in or create a new Microsoft account

Figure 1.3 – Sign in or create a new Microsoft account

To access Microsoft Learn content, you can use the following link: https://www.microsoft.com/learn.

Relevant content can be found on Microsoft Learn in many ways. You can search for specific roles, products, or certification codes. You can find these options on the selection ribbon at the top of the Learn page as shown in Figure 1.4. You can also find several recommendations to start your learning on the same page:

Figure 1.4 – Microsoft Learn navigation

Figure 1.4 – Microsoft Learn navigation

You can select the drop-down arrows from the Learn site navigation tabs to filter for content in the specific Roles, Products, or Certifications, as shown in the following screenshot:

Figure 1.5 – Category filter drop-down arrow

Figure 1.5 – Category filter drop-down arrow

After you have chosen the subject that you want to learn about, you can then search a specific topic of that subject and filter even further on particular topics or individual courses, and even learning paths, as shown in the following screenshot:

Figure 1.6 – Microsoft Learn content library

Figure 1.6 – Microsoft Learn content library

In this section, we took a look at the information needed to access the Microsoft Learn content library and how to browse for learning modules and learning paths. In the next section, we will guide you through finding content that is particular to the SC-400 exam.

Microsoft exam information pages

An additional common area within the Microsoft Learn site is the exam pages. There is an exam page for every Microsoft exam and a certification page. These pages deliver an overview of the exam certification, the objectives of the exam, the roles of individuals that may be interested in the exam, scheduling the exam, and the learning path to prepare for the exam. These pages are very helpful when you are planning for a specific exam, rather than just gaining general tech knowledge. The following screenshot shows an SC-400 exam search:

Figure 1.7 – Browsing for the SC-400 exam

Figure 1.7 – Browsing for the SC-400 exam

The following screenshot shows the SC-400 exam page:

Figure 1.8 – SC-400 exam page

Figure 1.8 – SC-400 exam page

It is recommended that you use this exam page for reference when preparing for the SC-400 certification. At this stage of the chapter, you should have access to Microsoft Learn to log in and browse for content. In the following section, we will provide advice on creating a trial subscription to Microsoft 365 services.

Creating a Microsoft 365 trial account

For those people who are new to Microsoft cloud services such as Azure and Microsoft 365, it is important to get hands-on experience, not only for the exam you are taking but also for professional development. You must understand the admin portals and how they work if you are looking to get certified. In this book, we will provide exercises that will get you familiar with how to work within the Microsoft 365 and Azure portals and how to navigate when in them. In order to follow along with the steps, we recommend you get a subscription to both Microsoft 365 and Azure Active Directory Premium P2. We will detail the steps required to obtain a 30-day trial in the next section.

Microsoft 365 or Office 365 trial subscription

The features and abilities discussed within the SC-400 exam objectives need a Microsoft 365 enterprise-level license, which E3 and E5 licenses are classed as. Microsoft offers a 30-day trial license for both. Therefore, as you prepare for the exam, you can create these subscriptions and follow the exercises.

You can navigate to the following link to get started, and select Try for free, as shown in Figure 1.9 under the Office 365 E5 plan: https://www.microsoft.com/en-us/microsoft-365/enterprise/compare-office-365-plans:

Figure 1.9 – Office 365 E5 trial subscription

Figure 1.9 – Office 365 E5 trial subscription

To create an account, follow the process as shown in Figure 1.10. If you have created an account before, you will need to use a different email address to obtain a free trial again:

Figure 1.10 – Office 365 trial sign-up process

Figure 1.10 – Office 365 trial sign-up process

Once you have completed the process and created the Microsoft 365 tenant, you will have access to the full Microsoft 365 suite of services as well as all the different admin panels. In the next section, we will walk you through the process of setting up an additional service that will be required to follow along with the exercises within this book and complete the hands-on labs to prepare you for the exam.

Obtaining the relevant license

You will need an Azure Information Protection (AIP) Premium P2 license for the advanced information protection features that are discussed within the SC-400 exam objectives. The best way to get these features is by obtaining an Enterprise Mobility + Security E5 license. As with most Microsoft 365 licenses, you can also get a 30-day trial of this. Let's perform the following steps:

  1. Navigate to the following link: https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/compare-plans-and-pricing.
  2. Once you have navigated to this web page, select Try now under the Enterprise Mobility + Security E5 plan, as shown in the following screenshot:
Figure 1.11 – EMS E5 trial subscription

Figure 1.11 – EMS E5 trial subscription

Please note that this is an add-on license to Microsoft 365, so you should enter the details of your email address that you used to sign up for the Office 365 subscription earlier in this chapter, as shown in the following screenshot:

Figure 1.12 – EMS E5 sign-up form

Figure 1.12 – EMS E5 sign-up form

The topics you have learned about so far in this chapter have enabled you to understand the different types of questions you can expect in all Microsoft's role-based certification exams, where you can find free study resources, and finally, how to obtain a free trial of the relevant Microsoft subscription and add-on license to allow you to follow the hands-on lab assignments within this book.

Introducing the SC-400 exam objectives

In this book, we will cover the exam objectives for the SC-400 Information Protection Administration exam. The objectives of the exam are closely followed within the structure of this book. Each exam objective is weighted differently. The weight of the objective is used as a compass for understanding the knowledge required for that section as well as a guide to understanding the potential number of questions you can expect in the exam for the specific topic. The following table shows the objectives covered within the SC-400 exam:

Table 1.1 – Objectives of the SC-400 exam

Table 1.1 – Objectives of the SC-400 exam

You can find further details on the topics that are covered in the SC-400 exam objectives at the following link: https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4Mr80.

The weight percentage does not mean that if an objective is at 10%, then you will only get 6 questions out of 60 on this area. Microsoft exams use a scoring scale of 1000 based on the type of question and the objectives covered in that question. The weights of the objectives will aid you in understanding the standing that is placed on the specific objective.

The next section will provide information on, and insight into, the types of roles that this exam highlights and how the SC-400 exam can assist you in your professional development.

Why should I take this exam?

The SC-400 exam is the Microsoft Purview Information Protection associate level exam, so the focus is on the areas of protecting information stored in the cloud, protecting data from being lost, and record management to ensure information governance is protected. You should take this exam if you have goals and aspirations to work with Microsoft Cloud technologies, and the exam should prepare you for the role of security administrator, specifically, protecting information in the Microsoft cloud.

Summary

Within this chapter, we covered all the areas that will help prepare you for the Information Protection Administration exam, which included how to prepare for your exam, accessing resources and Microsoft Learn, creating a Microsoft 365 trial account, introducing exam objectives, and a quick overview of why you should take this exam.

These key topics have given you the understanding and knowledge you need to use Microsoft's free learning resources and create a trial subscription, which will allow you to complete the hands-on labs throughout this book. Additionally, you have learned about the types of exam questions you will find within all of Microsoft's role-based certifications.

The next chapter will introduce the information protection topic and how it has progressed.

Left arrow icon Right arrow icon

Key benefits

  • Design, implement, and administer Microsoft Information Protection
  • Implement data loss prevention to minimize the risk of data exfiltration
  • Use Information Governance capabilities to ensure that data is stored in your environment for as long as necessary

Description

Cloud technologies have massively increased the amount of data being produced and the places in which this data is stored. Without proper planning and discipline in configuring information protection for your data, you may be compromising information and regulatory compliance. Microsoft Information Protection Administrator SC-400 Certification Guide begins with an overview of the SC-400 exam, and then enables you to envision, implement, and administer the Information Protection suite offered by Microsoft. The book also provides you with hands-on labs, along with the theory of creating policies and rules for content classification, data loss prevention, governance, and protection. Toward the end, you'll be able to take mock tests to help you prepare effectively for the exam. By the end of this Microsoft book, you'll have covered everything needed to pass the SC-400 certification exam, and have a handy, on-the-job desktop reference guide.

What you will learn

Understand core exam objectives to pass the SC-400 exam with ease Find out how to create and manage sensitive information types for different types of data Create and manage policies and learn how to apply these to Microsoft 365 SaaS applications Broaden your knowledge of data protection on M365 Discover how to configure and manage the protection of your data in M365 Monitor activity regarding data access in M365 Understand and implement Data Governance in M365
Estimated delivery fee Deliver to United States

Economy delivery 10 - 13 business days

Free $6.95

Premium delivery 6 - 9 business days

$21.95
(Includes tracking information)

Product Details

Country selected

Publication date : Feb 10, 2022
Length 326 pages
Edition : 1st Edition
Language : English
ISBN-13 : 9781801811491

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Black & white paperback book shipped to your address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Buy Now
Estimated delivery fee Deliver to United States

Economy delivery 10 - 13 business days

Free $6.95

Premium delivery 6 - 9 business days

$21.95
(Includes tracking information)

Product Details


Publication date : Feb 10, 2022
Length 326 pages
Edition : 1st Edition
Language : English
ISBN-13 : 9781801811491

Table of Contents

19 Chapters
Preface Chevron down icon Chevron up icon
1. Section 1: Exam Overview and Introduction to Information Protection Chevron down icon Chevron up icon
2. Chapter 1: Preparing for Your Microsoft Exam and SC-400 Exam Objectives Chevron down icon Chevron up icon
3. Chapter 2: Introduction to Information Protection Chevron down icon Chevron up icon
4. Section 2: Implementing Information Protection Chevron down icon Chevron up icon
5. Chapter 3: Creating and Managing Sensitive Information Types Chevron down icon Chevron up icon
6. Chapter 4: Creating and Managing Trainable Classifiers Chevron down icon Chevron up icon
7. Chapter 5: Implementing and Managing Sensitivity Labels Chevron down icon Chevron up icon
8. Chapter 6: Planning and Implementing Encryption for Email Messages Chevron down icon Chevron up icon
9. Section 3: Implementing Data Loss Prevention Chevron down icon Chevron up icon
10. Chapter 7: Creating and Configuring Data Loss Prevention Policies Chevron down icon Chevron up icon
11. Chapter 8: Implementing and Monitoring Microsoft Endpoint Data Loss Prevention Chevron down icon Chevron up icon
12. Chapter 9: Managing and Monitoring Data Loss Prevention Policies and Activities Chevron down icon Chevron up icon
13. Section 4: Implementing Information Governance Chevron down icon Chevron up icon
14. Chapter 10: Configuring Retention Policies and Labels Chevron down icon Chevron up icon
15. Chapter 11: Managing Data Retention in Microsoft 365 Chevron down icon Chevron up icon
16. Chapter 12: Implementing Microsoft Purview Records Management Chevron down icon Chevron up icon
17. Practice Exam Chevron down icon Chevron up icon
18. Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Empty star icon Empty star icon Empty star icon 2
(1 Ratings)
5 star 0%
4 star 0%
3 star 0%
2 star 100%
1 star 0%
Filter icon Filter
Top Reviews

Filter reviews by


Tony Arnold Tuominen Feb 26, 2024
Full star icon Full star icon Empty star icon Empty star icon Empty star icon 2
Was not only outdated which is understandable but there was too much additional nonsense content without a function like: "what was learned a second ago that the reader did read". In many parts the content was not ready, there was a feeling that it did not discuss the subjects that deep it should have. For from non-native English reader perspective the language was a bit complex vs. the Microsoft Exam Ref books.
Feefo Verified review Feefo image
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela