Aligning features to technology stacks
The first thing that we need to go through is the difference between product offerings and user licenses. We know that may sound simple, but when Salesforce starts to speak about their products, they will often intertwine the two. At the simplest layer, they break product offerings into two categories based on what population the process impacts. In the following table, we're pulling together sample populations that fall into each group. Not all examples may be relevant to your organization, but Salesforce transcends industries. We're trying to cover a wide range of examples: business, but Salesforce transcends industries. We’re trying to cover a wide range of examples:
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Customers |
Partners |
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Consumers |
Channel sales reps |
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Clients |
Vendors |
