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Mastering Salesforce Experience Cloud

You're reading from   Mastering Salesforce Experience Cloud Strategies for creating powerful customer interactions

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Product type Paperback
Published in Oct 2024
Publisher Packt
ISBN-13 9781835466346
Length 328 pages
Edition 1st Edition
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Toc

Table of Contents (22) Chapters Close

Preface 1. Part 1:Curating a Digital Experience Strategy FREE CHAPTER
2. Chapter 1: Defining Your Digital Experience Strategy 3. Chapter 2: Translating Your Audience and Interactions into Meaningful Technology Features 4. Chapter 3: Technology Component Identification – Which Parts of Experience Cloud Do I Need? 5. Part 2: Infrastructure Setup to Support and Customize Design Strategy
6. Chapter 4: Curating Data Models 7. Chapter 5: Understanding Experience Cloud Templates 8. Chapter 6: When to Use Aura Components, Lightning Web Components, and Lightning Runtime Components 9. Part 3: Human-Centric Development
10. Chapter 7: Leveraging Screen Flows versus Apex 11. Chapter 8: Understanding Inputs – Emails, Chats, and Text Messages 12. Chapter 9: Marketing Automation Setup 13. Chapter 10: Leveraging Case Management and Knowledge Bases 14. Part 4: Site Launch
15. Chapter 11: Security – Authentication, Data Sharing, and Encryption 16. Chapter 12: Monitoring Your Site – Salesforce Native Reporting 17. Chapter 13: Site Launch, Maintenance, and Moderation 18. Part 5: Certifications
19. Chapter 14: Best Practices and Certification Test Preparation 20. Index 21. Other Books You May Enjoy

Defining your Experience Cloud data sharing model

One of the hardest parts of Salesforce to understand and stay on top of is the nature of record sharing and object visibility, as it is done declaratively… but can also be influenced or even overwritten by coding practices. The essence of Salesforce Security is profiles and roles, but they extend out to permission sets and sharing rules. Additionally, developers can write Apex code to respect sharing or not, meaning Apex code can override native Salesforce user security mechanisms in certain situations. Every now and then, Salesforce gloms these things together into a license-granted setting buried somewhere deep in Salesforce Setup or custom metadata.

For Experience Cloud purposes, we will stick with the declarative tools, as those should be the basis for your security design. At a high level, let’s review how profiles, roles, permission sets, and sharing rules work, while looking at the concepts of Field Level Security...

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