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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Categorizing report data with bucketing


This process allows us to segment report data on the fly. It does so by defining a set of categories or buckets to sort, group, or filter records. Let's start with a business use case.

Say David Guzman is working as System Administrator at Universal Containers. He has created a summary report in the account object group as per the industry, as shown in the following screenshot:

At Universal Containers, they are currently using 31 industries. Their VP of Sales finds it very difficult to analyze the data. He or she wants to categorize industries in two parts: profit and non-profit.

Perform the following steps to create a bucket field for the preceding business requirement:

  1. Navigate to the Reports tab and click on the New Report button. Create summary report group by the industry. Next is step is to create bucket field for an industry, to do so navigate to Industry | Bucket this Field, as shown in the following screenshot:

  2. Enter  Industry Bucket Field...

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