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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Creating applications with Process Builder


To automate the complex business process in Salesforce, it is required that you must have Apex and Visualforce understanding. After completing this chapter, you will get an understanding of how to automate business processes using Process Builder without code.

Hands on 1 - auto creating a child record

It's a very common scenario to auto create a child record when a parent record gets updated and meets specific criteria. For example, as soon as an order gets delivered it will auto create an asset record it. To resolve these types of business scenarios, a developer usually writes an Apex trigger, but there are alternate ways through which you can achieve it, and that too, without writing the code, as follows:

  • Apex Trigger

  • Combination of Flow and Process Builder

  • Combination of Flow and Inline Visualforce Page on the Order Detail page

  • Process Builder

A business scenario: David Guzman is working as a system administrator at Universal Containers. He has received...

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