Business problems
As a Salesforce administrator or developer, you may get various requirements from the business to streamline the sales or support processes. As per our experience, we can say that many of them are achievable only if you make use of the out-of-the box features. For a few instances though, you would need to use either the Apex or Visualforce Page. Visual Workflow gives us a way to implement various business processes without using the Apex or Visualforce Page. We'll discuss more examples of this in a detailed manner in the subsequent subsections.
Business use case 1
A business scenario: David Guzman is working as a System Administrator at Universal Containers. He has received a requirement to create a survey page in Salesforce and expose it to the company's website for unauthenticated access.
There are several ways to solve the preceding business requirement; a few of them are mentioned next.
Solution 1 - Using a Visualforce Page, Apex class, and Force.com site
As the requirement...
