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Mastering Salesforce CRM Administration

You're reading from Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

Product type Paperback

Published in Mar 2017

Publisher

ISBN-13 9781786463180

Length 412 pages

Edition 1st Edition

Tools

Salesforce

Concepts

CRM

Author (1):

Rakesh Gupta

View More author details

Table of Contents (13) Chapters

Preface

1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER

2. Security Settings in Salesforce

3. Territory Management

4. Extending Salesforce with Custom Objects and Applications

5. Getting More Value from Sales Cloud

6. Increasing Service Agent Productivity by Using Service Cloud

7. Optimizing Business Processes with Visual Workflow and Approval Processes

8. Automating Complex Business Processes

9. Analyzing Productivity with Reports and Dashboards

10. E-mail and Mobile Administration

11. Different Ways of Deploying an Application between Environments

12. Basics of Apex and Visualforce Page

Introducing Apex

Apex is the world's first on-demand programming language that allows you to implement complex business requirements and transactions on the Force.com platform. There are two types of application development in Salesforce and they are as follows:

Declarative development
Programmatic development

Apex falls under programmatic development. It is a strongly typed object-based language. It remains well connected with your data, schema, and data manipulation using the query and search language. Apex is included in Developer Edition, Lightning Enterprise Edition, Lightning Unlimited Edition and Database.com. You can write Apex classes or triggers in a developer or sandbox organization. As soon as you finish the development of Apex code, you have to write test methods to cover the implemented Apex code. Once you have greater than 75 percent code coverage, you can deploy the particular Apex code to the production organization. The Apex programming language has the following...

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Authors (1)

Gupta

Gupta

Rakesh Gupta is best known as an automation champion in the Salesforce ecosystem. He has written over 150 articles on Visual Workflow and Process Builder to show how someone can use Visual Workflow and Process Builder to minimize code usage. He is one of the Visual Workflow and Process Builder experts in the industry. He has trained more than 700 individual professionals around the globe and conducted corporate training. Currently, Rakesh is working as a Salesforce solution architect consultant.

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