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Key benefits

Build your skills and knowledge to crack the Advanced Admin Certification Examination

Leverage the advanced administration capabilities of Salesforce and Salesforce1

Optimize and extend Sales Cloud and Service Cloud applications

Description

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

What you will learn

Adopt Lightning Experience to improve the productivity of your organization's sales team

Create and maintain service entitlements and entitlement processes

Process Builder basic and advanced concepts

Different ways to deploy applications between environments

Best practices for improving and enriching data quality

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

$60.99

Learning Salesforce Visual Workflow and Process Builder

$54.99

Salesforce CRM - The Definitive Admin Handbook

$65.99

Total $ 181.97

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Amazon verified reviews

E. White Mar 07, 2018

Every Salesforce Administrator should read this book. Great tips and insights. Also a great “Getting More Value from Sales Cloud” chapter.

Amazon Verified review

Steve Brooke Feb 28, 2018

Great product

Amazon Customer Apr 30, 2017

Nice and clear Admin handbook from Mr Gupta. I am a Salesforce Consultant of 7 years and discovered his blogs some time ago and found them very useful. So this is a great reference book, particularly for those struggling with the change to Lightning.

Coreen Raterman May 21, 2018

I only wish there were some way to find the correct answers to the "test your knowledge" questions , the answers are sometimes tricky or not clearly written in the chapter.

Robby Sep 21, 2019

At the end of the chapters there is a chapter review Q & A section, only there are no answers to the questions! Hilarious! Also, most of the questions were not covered in the previous chapter(s)! I wonder if the author was stoned when he wrote and proofed the book. Additionally, the book asks you to perform certain actions that are not discussed in the chapter, for instance, page 46 #2 states: "Now create a public group Global Sales and add users as per the business requirement... Only this was not discussed. That all said, for the price it's a toss up (buy or don't buy). The only thing that tilts the scale in favor of buying the book is there's nothing else... Sad. Now, I know writing a book isn't easy and I feel bad for bagging on this authors work, but hey, money is money and if you're going to write a book, do it right. Message to the author; stay focused and be more thorough.

Mastering Salesforce CRM Administration: An Advanced Administration Certification Handbook

What do you get with eBook?