Creating an issue

In order to be able to create an issue, you need to have a project already. So, create one if you haven't done this yet (use the New project link that can be found under the Projects menu item). You can also jump to the Creating a project section in Chapter 5, Managing Projects, where project creation is described, and then come back here.

If you already have a project, or after you have created it, navigate to the New issue tab in the Projects menu. You will see the following form:

This is the form that Redmine users use to create issues. Fields that are marked with the red asterisk are mandatory.

Note

Issues can be also created via email if you have configured the email retrieval (as described in the Email retrieval subsection of Chapter 3, Configuring Redmine), or through third-party tools if you have enabled the REST API.

Let's discuss each element of this form:

• In Redmine, the Tracker name is used to describe the type of the issue. Thus, the appropriate element in JIRA...