Michel wants to revoke create case permissions for a few portal users. There is a need to create a web role that will restrict the case create operation. Follow these steps to achieve this requirement:
- Go to Portals | Web Roles:

Note that web roles are the components or feature that can be utilized for security configuration in portals.
- Click on the New button and create a new web role with the name Restrict Create Case Record and save the record, as shown:

- After saving the record, click on the arrow in the navigation to see related entity records:

- Click on the ADD EXISTING ENTITY PERMISSION button. The search pane will be opened:

- Following it, click on the New button and create a new entity permission:

- A new window will be opened. Enter the data as shown in the following screenshot. Give all Privileges except Create and select Scope as Contact. Select...