Summary

Everyone who conducts or participates in audits or audit programs can use ISO 19011. It is designed for individuals involved with supervising audit program administration and evaluating audit participants. ISO 19011 is a valuable resource for anyone tasked with improving an audit program. It is designed for those who administer audit programs or conduct audits (internal or external) of management systems.

There are six main steps established by ISO 19011 for the conduct of an audit, starting from initiating the audit to conducting follow-ups after the audit is over. Steps 1 through 3 were explained in this chapter. Audit initiation takes place first, between the auditee and the audit team. This is followed by preparing for the audit by reviewing the documents presented by the auditee, preparing the audit plan, assigning work to the audit team, and the preparation of documented information according to the work assigned. Conducting audit activities starts by defining the...