In this, the final chapter, we will focus on a number of best practices that you should always keep in mind when using Jira. You must have already realized that Jira is quite a flexible tool when it comes to customizing it, based on your requirements. At the same time, it is very important that configuration changes in Jira are done carefully from the outset and that you are aware of the consequences if these customizations are not performed correctly. Observing best practices will ensure the longevity and top-notch performance of your Jira instance.
Topics covered in this chapter include the following:
- Setting up a change control board
- Documenting your configurations
- Not creating too many statuses
- Not creating lots of custom fields
- Using contexts
- Using project roles over groups
- Not modifying default configurations
- Jira customization process