Installing Jira Service Management
There are two ways you can get Jira Service Management. The first option is to install it in an existing Jira Core or Jira Software instance that you possess. This is the easiest approach as it does not require you to provision additional hardware and lets you leverage what you already have. It also makes it easy for your agents to collaborate with other teams to help resolve customer requests. These are the steps you should follow to install Jira Service Management:
- Log in as a Jira administrator user.
- Browse to the Jira administration console.
- Select the Applications tab.
- Click on the Try it for free button under Jira Service Management from the right-hand panel:
Figure 11.2 – Trying and installing Jira Service Management
- Accept the user agreement and follow the onscreen instructions to complete the installation.
The second option is to install Jira Service Management as a standalone...
