Skills and capabilities for digital transformation
The earlier parts of this chapter discussed the new practices that organizations must embrace to be successful, as well as new roles that exist in organizations that are delivering digital transformations. To be able to work in new ways and deliver transformative products, staff must learn new skills as well. While it is obvious that staff must learn new technical skills, it may be less obvious that they also need to learn new ways of working. The CEO and CDO have to add empowerment from the top to accelerate the pace of innovation while realizing that the culture of the organization is hard to change overnight.
GE has been known to run leadership programs to groom the next generation of leaders. Historically, these leadership programs have been the perfect foundation for accelerating learning and development in particular areas from commercial to operations, from human resources to information technology, and from finance to...
