Although most computer problems are software-related and easy to resolve, hardware components can also have issues, which are usually at a minimum disruptive or, at the extreme, catastrophic. Your ability to troubleshoot, resolve, and document hardware issues directly impacts just how disruptive a hardware issue may be. In this chapter, we will look at PC hardware problems that occur relatively frequently. These problems are those that you are likely to see in your role as a certified server administrator.
In this chapter, we will cover the following topics:
- Common hardware problems and their causes
- Environmental issues
