Summary
In this chapter, we discussed ways to identify the right project participants and then checked which tools and techniques there are to help us understand the business requirements. You now understand the importance of business process flows for common understanding by the entire project team with simplified real-world scenarios. We ended the chapter with a few tips for success.
In the next chapter, we discuss functional requirements and see if they make a good case for automation. We will look at an example functional specification document (FSD) with a few real-world scenarios.
